Evidence improvement in the quality of clinical and residential care

One of the many challenges for healthcare organisations is to ensure you’re doing as much as you can to provide the highest quality care, which is why improvement programmes continue to be so crucial. And when you’re embarking on an improvement journey, you need to know you’re on the right trajectory - focusing on all those areas which need attention. 

That’s where we make the difference. As a leading external health and social care assurance and accreditation service – CHKS - we draw on over 25 years’ experience working in the UK, Europe and beyond to offer independent accreditation and improvement programmes which support you to enhance and improve productivity, performance, patient experience and outcomes. 

Tailored to all aspects of healthcare provision, from acute hospitals and care homes to specific services such as radiotherapy, addiction treatment and maternity, our programmes are driven by healthcare and quality experts who guide and support you in improving patient care, addressing key challenges such as risk management and clinical effectiveness.

And, having worked with clients in 15 countries, we understand the cultural differences and complexities of various healthcare systems and economies, bringing together international guidance and best practice to ensure you’re working towards the highest international quality standards.

The result? You’ll be able to evidence, safe, high quality care to your patients, Board and external regulators. And not only will you have credible, independent recognition of your commitment to quality, but many organisations also report a culture of pride in the quality of service and a greater sense of ownership, with employees feeling they can influence their role in the organisation.

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Accredited by the International Society for Quality in Health Care External Evaluation Association (IEEA)

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Accredited by the International Society for Quality in Health Care (ISQua)

Key features

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The highest standards

 A leader in developing and implementing health and care quality improvement systems for over 25 years, our standards are mapped to the requirements of the Care Quality Commission, HIQA and ISO9001:2015.

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Embed a culture of improvement

Our programmes create a framework for delivering high quality care consistently across your organisation, involving all members of staff on the quality journey and providing a basis for continuous improvement.

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Bespoke accreditation packages

Develop bespoke packages which reflect the service(s) you wish to improve. Our library of standards includes leadership and management, risk and safety, patient-focused care, facilities, governance and much more.

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Certified to award ISO 9001

We took the lead in interpreting the internationally-recognised ISO 9001 certificate to make it healthcare-specific. We’re accredited by the UK Accreditation Service (UKAS) to award ISO 9001 for quality management systems to healthcare organisation.

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Independent evidence of quality

Independent recognition of your commitment to quality formalises the audit and quality improvement process, reassuring your management team. You’ll also have an evidence base of best practice for new policy development and implementation.

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Supports regulatory compliance

With links to UK healthcare initiatives such as the Care Quality Commission Standards, National Service Frameworks and international healthcare guidance and best practice, we support your compliance with the latest regulations and guidance.

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