Saving time and money with a compliant procurement route to access solutions for your organisation

Procurement frameworks provide an easier route to understand and evaluate how suppliers can help customers achieve their outcomes through access to standardised forms, contracts and templates. We work with PBOs and Framework Authorities such as Crown Commercial Service (CCS), Scottish Government, National Procurement Service Wales, ESPO, YPO, KCS Procurement Services, NHS Shared Business Services and directly with clients such as the DWP, NHS, National Rail, Highways England and a number of local government organisations.

We can also quickly deliver discrete services from some of our existing Government partnerships and Joint Ventures in a similar way to a framework.

Framework information

Capita’s solutions can be accessed through almost 100 different public sector buying frameworks. Below is a summary of information on some of the most widely used agreements. If you are interested in a particular framework which you can’t see here, please get in touch with cps-frameworks@capita.com.

Consulting & transformation

    Overview

    This is a Crown Commercial Service (CCS) framework for all public sector customers to access advisory and consultancy services. Services are provided by employed consultants on a time and materials basis, according to a framework pricing schedule.

    Start date: 24/08/2021 End date: 23/08/2025

    More information

    This framework covers all forms of consulting activities from business services through to health & social care and major infrastructure projects. Capita has been awarded a place on the following lots:

    Lot 3 - Complex & Transformation
    Lot 5 - HR
    Lot 6 - Procurement & Supply Chain
    Lot 8 - Infrastructure including transport
    Lot 9 - Environmental Sustainability & Socio-Economic Development

    How to buy

    A digital filtering tool is available to sift suppliers by specialism and identify those capable of meeting your needs. Further competition is the default route to market for this framework.

    Visit RM6187 on the Crown Commercial Service website for full details.

    How Capita can help

    Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective solutions.

    Crown Commercial Service
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    Procurement transformation

    We are helping our clients create systems and structures that quickly put procurement at the heart of the organisation.

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    Infographic

    How to maximise community benefits through regeneration.

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    Strategic design and development services

    Supporting Blackburn with Darwen Borough Council to give people a better place to live

    Overview

    This framework set up and managed by ESPO can be used by all public sector bodies for a broad range of consultancy requirements.

    Start date: 01/09/2021 End date: 31/08/2023

    More information

    The framework consists of 10 lots. Capita has been awarded a place on the following lots:

    Lot 1: Business Services
    Lot 2e: Procurement
    Lot 2f: Revenue and Benefits
    Lot 8a: Asset Management and Delivery
    Lot 8d: Health and Safety
    Lot 8g: Regeneration and Regional Development

    How to buy

    Purchasing through this framework can be done through direct award or further competition. Visit Consultancy Services 664 on the ESPO website for more information.

    How Capita can help

    Our clients are asking for a different kind of consulting. Their customers and communities are changing rapidly – so they need to move quickly not incrementally.

    ESPO logo
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    Revenues and benefits

    Our expert services and innovative technology transform revenues and benefits processes for local authorities, helping to deliver a better citizen experience.

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    Planning, building control and regulatory services

    Our fully-managed services are helping local authorities to meet their regulatory obligations – keeping places and communities compliant, safe and in growth.

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    Finance and accounting

    We're providing businesses with software solutions that support all key functions of finance and accounting

    Digital, data & technology services

      Overview

      This Crown Commercial Service framework facilitates the purchase of commoditised, cloud-based services via the Digital Marketplace.

      Start date: 09/11/2022 End date: 08/11/2023

      More information

      G Cloud provides access to the latest technology and innovation through a regularly refreshed agreement which contains four lots:
      Lot 1: Cloud Hosting
      Lot 2: Cloud Software
      Lot 3: Cloud Support
      Lot 4: Cloud Support – Further Competition

      How to buy

      Follow the six-step buying process on the Digital Marketplace.

      Visit RM1557.13 on the Crown Commercial Service website for full details.

      How Capita can help

      Game changer in business agility: compare and commission industry-proven digital and technology solutions to expand your capabilities and achieve greater efficiency and quality for citizens.

      Crown Commercial Services
      police

      Connecting officers with vital information to support victims

      Together with Greater Manchester Police, we’ve developed a proof of concept app that aims to cut down administration time, and give officers vital information at the scene so they can support victims better.

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      Boosting productivity in the public sector through greater business agility

      As the UK struggles with a crippling cost of living crisis and skills shortages across various sectors, it is more vital than ever to use agility to boost productivity across the public sector.

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      Collaboration in the cloud

      How do you continue to collaborate once you are in the cloud and need to respond to new digital initiatives?

      Overview

      This is a Crown Commercial Service framework agreement for telecommunications services.

      Start date: 12/08/2019 End date: 16/08/2023

      More information

      The framework consists of 13 lots. Capita has been awarded a place on the following:

      Lot 1 WAN
      Lot 4 Inbound telephony
      Lot 8 Video conferencing
      Lot 9 Audio conferencing
      Lot 10 Unified communications
      Lot 13 Contact centre

      How to buy

      You can purchase through this framework by direct award or further competition.

      Visit RM3808 on the Crown Commercial Service website for full details.

      How Capita can help

      We are one of the largest IT organisations in the country, dedicated to supporting thousands of customers across the UK.

      Crown Commercial Services
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      Software-defined WAN services

      Increasing performance, security and scalability of cloud native applications

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      £8m five-year contract with Cheshire East Council

      Capita’s technology to connect vital local services in Cheshire for over 500 sites

      Bridge in Scotland

      Delivering a smart, connected Scotland

      With the Scottish Wide Area Network (SWAN), we’re delivering one of the most ambitious and significant single public sector ICT initiatives ever carried out in Scotland.

      Overview

      This is a Crown Commercial Service framework constructed of 5 lots designed around the IT service management lifecycle.

      Start date: 16/06/2021 End date: 15/06/2025

      More information

      Capita has been awarded a place on the following lots within this framework

      Lot 1 Technology Strategy and Service Design
      Lot 2 Transition and Transformation
      Lot 3a Operational Services - End User Services
      Lot 3b Operational Services - Operational Management
      Lot 3c Operational Services - Technical Management
      Lot 3d Operational Services - Application and Data Management
      Lot 4 Major Services Transformation Programmes

      How to buy

      Purchasing through this framework is by further competition or by direct award for Lots 1, 2 and 3 via the government eMarketplace

      Visit RM6100 on the Crown Commercial Service website for full details.

      How Capita can help

      At Capita, we’re using the latest technology to make it easier for you to interact with customers, while saving money, time and improving your business outcomes.

      Crown Commercial Services
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      Strategies for growth

      How technology is unlocking unconventional strategies for growth

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      Digital transformation

      We’re helping governments, citizens and communities solve our most complex challenges through digital and technology-enabled business transformation.

      Overview

      This is a KCS Procurement Services framework providing outsourced day to day management and strategic transformation of business processes for technology.

      Start date: 01/01/2022 End date: 31/12/2025

      More information

      The broad scope of this managed services framework includes:

      • Artificial Intelligence
      • Audio Visual Solutions Management
      • Automated Financial Processing Services
      • Cloud Storage Management
      • CMM Systems and Marketing Services
      • Communication Systems Facilities
      • Human Resources and Payroll
      • ICT Systems Management
      • IP Networking Services
      • IT Server Management
      • Mobile Technologies
      • Print Management
      • Purchase to Pay Automation
      • Reprographic and Mail Services
      • Server Hosting Support Services
      • Software
      • Telecommunications Supplies and Services

       

      How to buy

      Purchasing through this framework can be by direct award or further competition.

      Visit Y20023 on the Kent Procurement Services website for full details.

      How Capita can help

      We ensure secure frictionless access to applications and resources, to implementing seamless collaboration ecosystems and reimagine how your workspaces will operate.

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      Technology solutions

      We are one of the largest IT organisations in the country, dedicated to supporting thousands of customers across the UK

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      Software

      Our smart digital and software solutions transform how organisations operate, drive down costs and provide better customer experiences

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      Industry-specific services

      Find industry solutions relevant to your organisation, from innovative digital services to software and consulting solutions.

      Overview

      This is a Yorkshire Purchasing Organisation (YPO) framework providing schools and public sector establishments with a pre-approved complete one-stop-shop to support all their current and future technology needs.

      Start date: 01/03/2020 End date: 28/02/2023

      More information

      Capita has been successfully awarded as single supplier to this framework. This provides a compliant, straightforward route into a full range of managed IT services via direct award. There are no minimum or maximum length for call offs and contracting authorities can agree this based on their requirements.

      Examples of services Capita can provide through this framework:

      • Telecommunications
      • Secure Cloud services
      • Data storage and security, including penetration testing
      • Application support, management and development
      • Audio visual equipment and services
      • Management information systems support services
      • Networking and infrastructure
      • Server infrastructure design and implementation
      • Cyber security and firewall management
      • Enterprise services
      • Back up and disaster recovery solutions including backup and restore
      • System and support services
      • Desktop and device management
      • Hosted services
      • Content management
      • Website services
      • Software deployment, configuration and management
      • Commercial off the shelf software and associated services such as licensing, support and maintenance

       

      How to buy

      Customers are to direct award via this framework with price on application, at the point of a customer’s specification. Visit ICT Managed Service 982 on the YPO website for full details.

      How Capita can help

      We can deliver all the tools, services, technology, security protection and networks you need for today's workplace and the workplace of tomorrow.

      YPO managed service logo
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      Capita Workplace IT

      Creating workplace solutions to support and empower the workforce of the future

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      Education and learning

      Our specialist support services are used by over 3,000 schools and academies, delivering better outcomes for all children

      2 children in a classroom

      Supporting teachers in disadvantaged schools

      Our research report examined why there’s a divide between the access that disadvantaged students have to great teachers compared to those at more advantaged schools.

      Overview

      This NHS England framework provides NHS organisation, including Integrated Care Systems, NHS Trusts, Primary Care Networks and GP Practices access to essential support services ranging from digital infrastructure and advanced analytics, to system transformation and tools to support self-management and the personalisation of care. The scope of the framework is limited to non-clinical services and those that do not involve the direct provision of patient care.

      More information

      Capita has been successfully awarded as single supplier to this framework. This provides a compliant, straightforward route to a full range of IT services via direct award. There are no minimum or maximum length for call offs and contracting authorities can agree this based on their requirements.

      Capita can provide services within the Health Systems Support Framework on the following lots:

      Lot 3: ICT infrastructure support and strategic ICT services, including Primary Care IT support and cyber security
      Lot 4: Informatics, analytics and digital tools to support system planning, assurance and evaluation
      Lot 5: Informatics, analytics and digital tools to support care coordination, risk stratification and decision support
      Lot 6: Transformation and Change Support
      Lot 7: Patient empowerment and activation
      Lot 9: System Assurance Support

      How to buy

      For more information contact NHS England via the framework website

      How Capita can help

      We’re committed to delivering high quality healthcare technology and administrative systems for under-pressure professionals, improving patient outcomes.

      Healthcare professional holding a tablet device

      Unlocking the challenges for healthcare

      How next-generation technology is helping to relieve the burden on healthcare

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      Healthcare solutions

      Explore how our technology and expert services inform decision-making and ensure the highest quality care.

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      Healthcare business operations

      Improve safe, high quality care with our administrative, data quality and coding services, managing your workforce efficiently with our intuitive HR administration and resource planning tools.

      Overview

      This is a Crown Commercial Service framework developed in partnership with NHS Digital (NHS D). It enables NHS D and other public health and social care bodies to buy digital outcomes and supporting services.

      Start date: 18/01/2021 End date: 17/01/2025

      More information

      This is a single lot framework which provides services in the following five areas:

      • DevOps - for ongoing live services
      • Digital definition services – creating and progressing the project through discovery and/or alpha phases
      • Build and transition services – building the service using beta and live phases
      • End-to-end development services – designing and developing the services from discovery to live phases
      • Data management – for performing data collection, data processing and analysis and management of data services

       

      How to buy

      Buying through this framework is by further competition only.

      Visit RM6221 on the Crown Commercial Service website for full details.

      How Capita can help

      Delivering high quality healthcare technology and solutions to improve patient outcomes.

      Crown Commercial Services
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      Enhancing patient contacts

      We help healthcare providers respond quickly to increasing demand with clinically-directed technology enabling connected, virtual services

      Person analysing data

      Combining data to make predictions about future use

      How will good data underpin the move to create healthier communities?

      2 children in a classroom

      Supporting teachers in disadvantaged schools

      Our research report examined why there’s a divide between the access that disadvantaged students have to great teachers compared to those at more advantaged schools.

      Overview

      This Crown Commercial Service framework can be used by all public sector organisations to find suppliers who can design, build and provide bespoke digital services using an agile approach, including finding physical space to conduct user research and selecting users with the appropriate characteristics to test a service.

      Start date: 20/01/2021 End date: 19/04/2023

      More information

      Capita has been awarded a place on each of the four lots within this framework. The lots are:

      Lot 1: Digital Outcomes
      Lot 2: Digital Specialists
      Lot 3: User Research Studios
      Lot 4: User Research Participants

      How to buy

      This framework is further competition only. It is composed of two stages – shortlisting and further competition/evaluation.

      Visit RM1043.7 on the Crown Commercial Service website for full details.

      How Capita can help

      We’re a vital strategic partner to government, delivering technology-enabled services to create better outcomes for citizens and communities.

      Crown Commercial Services
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      A decade of partnership with (TFL)

      Supporting Transport for London to improve citizen outcomes across multiple key operations

      Young teenager studying

      Our work with West Berkshire Council

      Helping West Berkshire Council to support young people effectively, using our Integrated Youth Support Services solution (IYSS)

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      Supporting vulnerable people with an innovative solution

      Our customer management division has been helping FSCS manage surges in claims when a firm fails using (AI)

      Overview

      This Crown Commercial Service framework enables public sector organisations to access the full range of digital, data and technology specialist individual roles and end-to end digital transformation programmes.

      Start date: 21/03/2021 End date: 20/03/2024

      More information

      Capita has been awarded a place on lot 2 of this framework – Digital Specialists.

      How to buy

      Both direct award and further competition award mechanisms can be used with Lot 2.

      Visit RM6263 on the Crown Commercial Service website for full details.

      How Capita can help

      We’re helping governments, citizens and communities solve our most complex challenges through digital and technology-enabled business transformation.

      Crown Commercial Services
      Moving train

      A digital government for a digital society

      How will digital services develop to enable public services to be more efficient and meet the needs of all citizens?

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      Digital Futures

      Tackling digital exclusion with the Digital Futures Project

      Young teenager looking at phone

      Digital Connectivity

      The backbone of a future-ready public sector organisation

      Overview

      This Crown Commercial Service framework enables schools, academies, multi-academy trusts, colleges and universities to buy ICT goods and technology services.

      Start date: 10/06/2019  End date: 09/06/2023

      More information

      There are five lots within this framework. Capita can supply goods and services on each lot, which are:

      Lot 1: ICT Solutions
      Lot 2: Broadband Fibre Infrastructure
      Lot 3: Broadband Services
      Lot 4: Hardware
      Lot 5: Audio Visual

      How to buy

      Purchasing through this framework can be done by direct award or further competition for all lots or direct award through the catalogue on lots 4 and 5.

      Visit RM6103 on the Crown Commercial Service website for full details.

      How Capita can help

      Capita works in partnership with schools, academy trusts and local authorities to provide specialist expertise, ensuring every child and young person receives a good education, is in a safe and healthy environment and is given expert guidance to realise their full potential. 

      Crown Commercial Services
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      Digital transformation in universities

      Delivering digital transformation and innovation in higher education

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      Building future thinking into organisations

      Why a growth mindset is key to unlocking the skills of the future

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      The ‘smart classroom’

      Research highlights benefits of IoT and connected tech in Scottish education, and the demand for greater nationwide connectivity

      Overview

      This is a Crown Commercial Service dynamic purchasing system (DPS) framework offering a range of cyber security services to help improve organisational cyber resilience and security posture.

      Start date: 14/02/2020  End date: 14/02/2025

      More information

      The services available through this DPS are categorised as follows:

      Lot 1: NCSC assured services
      Lot 2: Consultancy and advice
      Lot 3: Penetration testing
      Lot 4: Incident response
      Lot 5: Managed security services

      How to buy

      You must run a mini competition to select a supplier. The supplier shortlist is created using the dynamic purchasing system (DPS) marketplace.

      Visit RM3764.3 on the Crown Commercial Service website for full details.

      How Capita can help

      Our scalable cyber security solutions keep your technology and data resilient and compliant, enabling you to focus on the day job. 

      Crown Commercial Services
      cyber security

      Robust, effective security solutions

      Our scalable cyber security solutions keep your technology and data resilient and compliant, enabling you to focus on the day job

      cyber security

      Time to simplify your cyber security

      It may only be 2022, but in this decade the world is already proving to be a very different place to the decade before