Saving time and money with a compliant procurement route to access solutions for your organisation

Procurement frameworks provide an easier route to understand and evaluate how suppliers can help customers achieve their outcomes through access to standardised forms, contracts and templates. We work with PBOs and Framework Authorities such as Crown Commercial Service (CCS), Scottish Government, National Procurement Service Wales, ESPO, YPO, KCS Procurement Services, NHS Shared Business Services and directly with clients such as the DWP, NHS, National Rail, Highways England and a number of local government organisations.

We can also quickly deliver discrete services from some of our existing Government partnerships and Joint Ventures in a similar way to a framework.

Framework information

Capita’s solutions can be accessed through almost 100 different public sector buying frameworks. Below is a summary of information on some of the most widely used agreements. If you are interested in a particular framework which you can’t see here, please get in touch with cps-frameworks@capita.com.

Consulting & transformation

    Overview

    This is a Crown Commercial Service (CCS) framework for all public sector customers to access advisory and consultancy services. Services are provided by employed consultants on a time and materials basis, according to a framework pricing schedule.

    Start date: 24/08/2021 End date: 23/08/2025

    More information

    This framework covers all forms of consulting activities from business services through to health & social care and major infrastructure projects. Capita has been awarded a place on the following lots:

    Lot 3 - Complex & Transformation
    Lot 5 - HR
    Lot 6 - Procurement & Supply Chain
    Lot 8 - Infrastructure including transport
    Lot 9 - Environmental Sustainability & Socio-Economic Development

    How to buy

    A digital filtering tool is available to sift suppliers by specialism and identify those capable of meeting your needs. Further competition is the default route to market for this framework.

    Visit RM6187 on the Crown Commercial Service website for full details.

    How Capita can help

    Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective solutions.

    Crown Commercial Service
    Person sitting at office desk with laptop

    Procurement transformation

    We are helping our clients create systems and structures that quickly put procurement at the heart of the organisation.

    Women writing on post it note

    Infographic

    How to maximise community benefits through regeneration.

    Man standing with a hard hat and tablet

    Strategic design and development services

    Supporting Blackburn with Darwen Borough Council to give people a better place to live

    Overview

    This framework set up and managed by ESPO can be used by all public sector bodies for a broad range of consultancy requirements.

    Start date: 01/09/2021 End date: 31/08/2023

    More information

    The framework consists of 10 lots. Capita has been awarded a place on the following lots:

    Lot 1: Business Services
    Lot 2e: Procurement
    Lot 2f: Revenue and Benefits
    Lot 8a: Asset Management and Delivery
    Lot 8d: Health and Safety
    Lot 8g: Regeneration and Regional Development

    How to buy

    Purchasing through this framework can be done through direct award or further competition. Visit Consultancy Services 664 on the ESPO website for more information.

    How Capita can help

    Our clients are asking for a different kind of consulting. Their customers and communities are changing rapidly – so they need to move quickly not incrementally.

    ESPO logo
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    Revenues and benefits

    Our expert services and innovative technology transform revenues and benefits processes for local authorities, helping to deliver a better citizen experience.

    Call center representative

    Planning, building control and regulatory services

    Our fully-managed services are helping local authorities to meet their regulatory obligations – keeping places and communities compliant, safe and in growth.

    Office meeting

    Finance and accounting

    We're providing businesses with software solutions that support all key functions of finance and accounting

    Digital, data & technology services

      Overview

      This Crown Commercial Service framework facilitates the purchase of commoditised, cloud-based services via the Digital Marketplace.

      Start date: 28/09/2020 End date: 27/09/2022

      More information

      G Cloud provides access to the latest technology and innovation through a regularly refreshed agreement which contains three lots:
      Lot 3: Cloud Hosting
      Lot 5: Cloud Software
      Lot 6: Cloud Support

      How to buy

      Follow the six-step buying process on the Digital Marketplace.

      Visit RM1557.12 on the Crown Commercial Service website for full details.

      How Capita can help

      The cloud is a starting point, not a destination. So, whether you’re streamlining internally or expanding globally, we're here to help you adopt the cloud solutions to move your business forward.

      Crown Commercial Services
      Women sitting with laptop

      Cloud

      Whether you’re streamlining internally or expanding globally, we're here to help you adopt the cloud solutions to move your business forward.

      Man in server room

      Skilling the cloud

      The critical priority of cloud for businesses

      Graphical image, people sitting around a table

      Collaboration in the cloud

      How do you continue to collaborate once you are in the cloud and need to respond to new digital initiatives?

      Overview

      This is a Crown Commercial Service framework agreement for telecommunications services.

      Start date: 12/08/2019 End date: 16/08/2023

      More information

      The framework consists of 13 lots. Capita has been awarded a place on the following:

      Lot 1 WAN
      Lot 4 Inbound telephony
      Lot 8 Video conferencing
      Lot 9 Audio conferencing
      Lot 10 Unified communications
      Lot 13 Contact centre

      How to buy

      You can purchase through this framework by direct award or further competition.

      Visit RM3808 on the Crown Commercial Service website for full details.

      How Capita can help

      We are one of the largest IT organisations in the country, dedicated to supporting thousands of customers across the UK.

      Crown Commercial Services
      2 people looking at computer code

      Software-defined WAN services

      Increasing performance, security and scalability of cloud native applications

      Man in wheel chair in virtual meeting

      £8m five-year contract with Cheshire East Council

      Capita’s technology to connect vital local services in Cheshire for over 500 sites

      Bridge in Scotland

      Delivering a smart, connected Scotland

      With the Scottish Wide Area Network (SWAN), we’re delivering one of the most ambitious and significant single public sector ICT initiatives ever carried out in Scotland.

      Overview

      This is a Crown Commercial Service framework constructed of 5 lots designed around the IT service management lifecycle.

      Start date: 16/06/2021 End date: 15/06/2025

      More information

      Capita has been awarded a place on the following lots within this framework

      Lot 1 Technology Strategy and Service Design
      Lot 2 Transition and Transformation
      Lot 3a Operational Services - End User Services
      Lot 3b Operational Services - Operational Management
      Lot 3c Operational Services - Technical Management
      Lot 3d Operational Services - Application and Data Management
      Lot 4 Major Services Transformation Programmes

      How to buy

      Purchasing through this framework is by further competition or by direct award for Lots 1, 2 and 3 via the government eMarketplace

      Visit RM6100 on the Crown Commercial Service website for full details.

      How Capita can help

      At Capita, we’re using the latest technology to make it easier for you to interact with customers, while saving money, time and improving your business outcomes.

      Crown Commercial Services
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      Strategies for growth

      How technology is unlocking unconventional strategies for growth

      People looking at post it notes

      Digital transformation

      We’re helping governments, citizens and communities solve our most complex challenges through digital and technology-enabled business transformation.

      Overview

      This is a KCS Procurement Services framework providing outsourced day to day management and strategic transformation of business processes for technology.

      Start date: 01/01/2022 End date: 31/12/2025

      More information

      The broad scope of this managed services framework includes:

      • Artificial Intelligence
      • Audio Visual Solutions Management
      • Automated Financial Processing Services
      • Cloud Storage Management
      • CMM Systems and Marketing Services
      • Communication Systems Facilities
      • Human Resources and Payroll
      • ICT Systems Management
      • IP Networking Services
      • IT Server Management
      • Mobile Technologies
      • Print Management
      • Purchase to Pay Automation
      • Reprographic and Mail Services
      • Server Hosting Support Services
      • Software
      • Telecommunications Supplies and Services

       

      How to buy

      Purchasing through this framework can be by direct award or further competition.

      Visit Y20023 on the Kent Procurement Services website for full details.

      How Capita can help

      We ensure secure frictionless access to applications and resources, to implementing seamless collaboration ecosystems and reimagine how your workspaces will operate.

      power network

      Technology solutions

      We are one of the largest IT organisations in the country, dedicated to supporting thousands of customers across the UK

      man working on laptop

      Software

      Our smart digital and software solutions transform how organisations operate, drive down costs and provide better customer experiences

      A police officer looking ahead

      Industry-specific services

      Find industry solutions relevant to your organisation, from innovative digital services to software and consulting solutions.

      Overview

      This is a Yorkshire Purchasing Organisation (YPO) framework providing schools and public sector establishments with a pre-approved complete one-stop-shop to support all their current and future technology needs.

      Start date: 01/03/2020 End date: 28/02/2023

      More information

      Capita has been successfully awarded as single supplier to this framework. This provides a compliant, straightforward route into a full range of managed IT services via direct award. There are no minimum or maximum length for call offs and contracting authorities can agree this based on their requirements.

      Examples of services Capita can provide through this framework:

      • Telecommunications
      • Secure Cloud services
      • Data storage and security, including penetration testing
      • Application support, management and development
      • Audio visual equipment and services
      • Management information systems support services
      • Networking and infrastructure
      • Server infrastructure design and implementation
      • Cyber security and firewall management
      • Enterprise services
      • Back up and disaster recovery solutions including backup and restore
      • System and support services
      • Desktop and device management
      • Hosted services
      • Content management
      • Website services
      • Software deployment, configuration and management
      • Commercial off the shelf software and associated services such as licensing, support and maintenance

       

      How to buy

      Customers are to direct award via this framework with price on application, at the point of a customer’s specification. Visit ICT Managed Service 982 on the YPO website for full details.

      How Capita can help

      We can deliver all the tools, services, technology, security protection and networks you need for today's workplace and the workplace of tomorrow.

      YPO managed service logo
      people remote working in a coffee shop

      Capita Workplace IT

      Creating workplace solutions to support and empower the workforce of the future

      Children looking at tablet device

      Education and learning

      Our specialist support services are used by over 3,000 schools and academies, delivering better outcomes for all children

      2 children in a classroom

      Supporting teachers in disadvantaged schools

      Our research report examined why there’s a divide between the access that disadvantaged students have to great teachers compared to those at more advantaged schools.

      Overview

      This NHS England framework provides NHS organisation, including Integrated Care Systems, NHS Trusts, Primary Care Networks and GP Practices access to essential support services ranging from digital infrastructure and advanced analytics, to system transformation and tools to support self-management and the personalisation of care. The scope of the framework is limited to non-clinical services and those that do not involve the direct provision of patient care.

      More information

      Capita has been successfully awarded as single supplier to this framework. This provides a compliant, straightforward route to a full range of IT services via direct award. There are no minimum or maximum length for call offs and contracting authorities can agree this based on their requirements.

      Capita can provide services within the Health Systems Support Framework on the following lots:

      Lot 3: ICT infrastructure support and strategic ICT services, including Primary Care IT support and cyber security
      Lot 4: Informatics, analytics and digital tools to support system planning, assurance and evaluation
      Lot 5: Informatics, analytics and digital tools to support care coordination, risk stratification and decision support
      Lot 6: Transformation and Change Support
      Lot 7: Patient empowerment and activation
      Lot 9: System Assurance Support

      How to buy

      For more information contact NHS England via the framework website

      How Capita can help

      We’re committed to delivering high quality healthcare technology and administrative systems for under-pressure professionals, improving patient outcomes.

      Healthcare professional holding a tablet device

      Unlocking the challenges for healthcare

      How next-generation technology is helping to relieve the burden on healthcare

      Healthcare professional holding mobile

      Healthcare solutions

      Explore how our technology and expert services inform decision-making and ensure the highest quality care.

      Doctor holding a tablet device

      Healthcare business operations

      Improve safe, high quality care with our administrative, data quality and coding services, managing your workforce efficiently with our intuitive HR administration and resource planning tools.

      Overview

      This is a Crown Commercial Service framework developed in partnership with NHS Digital (NHS D). It enables NHS D and other public health and social care bodies to buy digital outcomes and supporting services.

      Start date: 18/01/2021 End date: 17/01/2025

      More information

      This is a single lot framework which provides services in the following five areas:

      • DevOps - for ongoing live services
      • Digital definition services – creating and progressing the project through discovery and/or alpha phases
      • Build and transition services – building the service using beta and live phases
      • End-to-end development services – designing and developing the services from discovery to live phases
      • Data management – for performing data collection, data processing and analysis and management of data services

       

      How to buy

      Buying through this framework is by further competition only.

      Visit RM6221 on the Crown Commercial Service website for full details.

      How Capita can help

      Delivering high quality healthcare technology and solutions to improve patient outcomes.

      Crown Commercial Services
      2 peoples hands

      Enhancing patient contacts

      We help healthcare providers respond quickly to increasing demand with clinically-directed technology enabling connected, virtual services

      Person analysing data

      Combining data to make predictions about future use

      How will good data underpin the move to create healthier communities?

      2 children in a classroom

      Supporting teachers in disadvantaged schools

      Our research report examined why there’s a divide between the access that disadvantaged students have to great teachers compared to those at more advantaged schools.

      Overview

      This Crown Commercial Service framework can be used by all public sector organisations to find suppliers who can design, build and provide bespoke digital services using an agile approach, including finding physical space to conduct user research and selecting users with the appropriate characteristics to test a service.

      Start date: 20/01/2021 End date: 19/01/2023

      More information

      Capita has been awarded a place on each of the four lots within this framework. The lots are:

      Lot 1: Digital Outcomes
      Lot 2: Digital Specialists
      Lot 3: User Research Studios
      Lot 4: User Research Participants

      How to buy

      This framework is further competition only. It is composed of two stages – shortlisting and further competition/evaluation.

      Visit RM1043.7 on the Crown Commercial Service website for full details.

      How Capita can help

      We’re a vital strategic partner to government, delivering technology-enabled services to create better outcomes for citizens and communities.

      Crown Commercial Services
      Picture of London, big ben

      A decade of partnership with (TFL)

      Supporting Transport for London to improve citizen outcomes across multiple key operations

      Young teenager studying

      Our work with West Berkshire Council

      Helping West Berkshire Council to support young people effectively, using our Integrated Youth Support Services solution (IYSS)

      Senior women looking out of the window

      Supporting vulnerable people with an innovative solution

      Our customer management division has been helping FSCS manage surges in claims when a firm fails using (AI)

      Overview

      This Crown Commercial Service framework enables public sector organisations to access the full range of digital, data and technology specialist individual roles and end-to end digital transformation programmes.

      Start date: 21/03/2021 End date: 20/03/2024

      More information

      Capita has been awarded a place on lot 2 of this framework – Digital Specialists.

      How to buy

      Both direct award and further competition award mechanisms can be used with Lot 2.

      Visit RM6263 on the Crown Commercial Service website for full details.

      How Capita can help

      We’re helping governments, citizens and communities solve our most complex challenges through digital and technology-enabled business transformation.

      Crown Commercial Services
      Moving train

      A digital government for a digital society

      How will digital services develop to enable public services to be more efficient and meet the needs of all citizens?

      Child writing on a notepad

      Digital Futures

      Tackling digital exclusion with the Digital Futures Project

      Young teenager looking at phone

      Digital Connectivity

      The backbone of a future-ready public sector organisation

      Overview

      This Crown Commercial Service framework enables schools, academies, multi-academy trusts, colleges and universities to buy ICT goods and technology services.

      Start date: 10/06/2019  End date: 09/06/2023

      More information

      There are five lots within this framework. Capita can supply goods and services on each lot, which are:

      Lot 1: ICT Solutions
      Lot 2: Broadband Fibre Infrastructure
      Lot 3: Broadband Services
      Lot 4: Hardware
      Lot 5: Audio Visual

      How to buy

      Purchasing through this framework can be done by direct award or further competition for all lots or direct award through the catalogue on lots 4 and 5.

      Visit RM6103 on the Crown Commercial Service website for full details.

      How Capita can help

      Capita works in partnership with schools, academy trusts and local authorities to provide specialist expertise, ensuring every child and young person receives a good education, is in a safe and healthy environment and is given expert guidance to realise their full potential. 

      Crown Commercial Services
      Student looking at a book

      Digital transformation in universities

      Delivering digital transformation and innovation in higher education

      Student on laptop

      Building future thinking into organisations

      Why a growth mindset is key to unlocking the skills of the future

      Hand on touch screen

      The ‘smart classroom’

      Research highlights benefits of IoT and connected tech in Scottish education, and the demand for greater nationwide connectivity

      Software

        Overview

        This is a Crown Commercial Service dynamic purchasing system framework catering for all automation needs in one agreement, enabling customers to plan, design and implement automation into their systems and processes.

        Start date: 16/03/2020 End date: 15/03/2023

        More information

        The scope of this agreement is divided into the following areas:

        • Design (Strategy and Business Transformation)
        • Build (Problem Solving with Tech Solutions)
        • Live (Resource and Training)
        • License (products and Services licenses)

         

        How to buy

        You must run a mini competition to select a supplier. The supplier shortlist is created using the dynamic purchasing system (DPS) marketplace.

        Visit RM6173 on the Crown Commercial Service website for full details.

        How Capita can help

        Capita supports customers and reduces costs through AI and robotics. We work at the forefront of these technologies, making interactions smoother, quicker, simpler and more natural for users. We’ve seen up to 60% in reduction in cost where automation is implemented.

        Crown Commercial Service
        Women using smart phone

        Digital citizenship

        A roundtable in partnership with Wired brining together various experts discussing data, identity and the digital citizen

        person wearing headset

        Debunking the automation myth

        Are people ready to embrace these technologies as a permanent feature in their teams, or do they still see automation as a threat to jobs?

        factory processing chain

        Taking the robot out of the human

        How robotic process automation can help your organisation

        Overview

        This is a Crown Commercial Service framework for design, implementation, change management and business transformation skills and services for the deployment of new cloud-based back-office system or upgrading a legacy IT system.

        Start date: 23/03/2021 End date: 22/03/2025

        More information

        RM6193 has one single lot from which all services can be bought. The areas in scope include:

        • enterprise architecture
        • business case support
        • configuration and testing
        • system integration
        • implementation
        • data cleansing and migration
        • change management
        • training
        • on-boarding
        • application management support

         

        How to buy

        This framework allows for further competition only. You may wish to run an Expression of Interest before further competition to select suppliers.

        Visit RM6193 on the Crown Commercial Service website for full details.

        How Capita can help

        Capita’s smart digital and software solutions transform how organisations operate, drive down costs and provide better customer experiences and outcomes.

        Crown Commercial Service
        women using laptop

        Management information systems

        From local authorities to housing associations and the fire service, we’re supporting some of the UK’s most complex organisations with records management, resourcing, incident management more

        Man looking at laptops

        Automation

        From invoice payments to process management, find out how our software can save you time and money.

        people looking at smart phones

        Critical communication systems

        Capita is delivering secure, resilient, multi-channel solutions so organisations can keep in touch with crucial team members and improve outcomes.

        Overview

        This is a Crown Commercial Service framework for software-as-a-service solutions for back office applications either in the cloud, on premise or hybrid. Implementation, design and change management services from Capita are available through Crown Commercial Services Software Design and Implementation Services (RM6193) framework.

        Start date: 06/04/2021 End date: 06/04/2025

        More information

        RM6194 has one single lot from which all services can be bought. The areas in scope include:

        • Core ERP
        • CRM/ relationship management
        • Workflow technologies
        • Content services / service portal
        • Finance and accounting
        • Human capital management
        • Reporting/Customer
        • Procurement
        • Support agreements for all of the above

         

        How to buy

        This framework allows for direct award and further competition. You can also use and Expression of Interest to engage suppliers before a further competition.

        Visit RM6194 on the Crown Commercial Service website for full details.

        How Capita can help

        Capita is Improving essential public services through digital systems and performance excellence.

        Crown Commercial Services
        Person using phone

        Finance and payment software

        Making it easier for organisations to handle customer payments, accounting, mortgage provision, fraud prevention and much more

        Women holding phone

        Workforce management

        We have created a range of HR management tools to help you organise your workforce efficiently, even in uncertain times

        2 people packing boxes at home

        Housing software

        We provide a seamless end to end solution to improve efficiency and collaboration across all areas of housing management.

        Overview

        This is a Crown Commercial Service framework providing a range of software-led office systems covering services for the public sector including software licenses, associated hardware, app-related consultancy services, software support and maintenance.

        Start date: 22/02/2019 End date: 22/02/2023

        More information

        Capita has been awarded a place on the following lots:

        Lot 1c: Data Collection, Storage & Management
        Lot 1d: Data Intelligence & Analytics
        Lot 2a: Business Applications
        Lot 2b: Environmental & Planning
        Lot 2c: Citizen Services
        Lot 3b: Health Information Management
        Lot 4a - Blue Light Operations
        Lot 4b - Blue Light Data & Information Management
        Lot 5b - Academic Scheduling & Management Solutions

        How to buy

        You can buy through this agreement by direct award or further competition.

        Visit RM3821 on the Crown Commercial Service website for full details.

        How Capita can help

        We are one of the largest IT organisations in the country, dedicated to supporting thousands of citizens across the UK. Our smart digital and software solutions transform how organisations operate, drive down costs and provide better citizen experiences and outcomes.

        Crown Commercial Services
        Children looking at tablet device

        Educational technology (EdTech)

        Helping pupils to get the best remote learning experience with the latest educational technology

        Women looking at technology devices

        Tech for humanity

        Supporting combined authorities bridge the Digital Divide

        Young teenager looking at phone

        Digital Connectivity

        The backbone of a future-ready public sector organisation

        Business process services

          Overview

          This is a Crown Commercial Service framework providing a compliant pathway for all public sector organisations to appoint supply partners for a wide range of citizen experience and back-office support activities.

          Start date: 10/08/2021 End date: 09/08/2025

          More information

          Capita is a supplier on both lots within this framework agreement:

          Lot 1 Contact Centres

          All people, technology and consultancy services connected to citizen experience and contact centre activities:

          • Inbound and outbound contact management including people and technology (technology only as part of wider service delivery)
          • Provision of information, products and services
          • Sending information to other citizens and industry
          • Access to web chat, social media, online services and voice/agent contact
          • Transformation Consultancy (but only as part of wider service delivery)

           

          Lot 2 Business Services

          All Back-Office Support Functions, including but not restricted to:

          • Human Resources (HR)
          • Financial Accounting
          • Payroll
          • Source-to-pay

           

          How to buy

          There are three ways to buy from this agreement. These are:

          • further competition
          • further competition with dialogue
          • direct award

           

          For further competitions you can also use an expression of interest (EOI).

          Visit RM6181 on the Crown Commercial Service website for full details.

          How Capita can help

          We're providing contact centre solutions for some of the biggest companies in the UK. Whether you’d like us to run your entire contact centre or simply assist your existing teams at peak times, we can help.

          Crown Commercial Service
          Women using hands free

          Contact management

          We're providing contact centre solutions for some of the biggest companies in the UK. Whether you’d like us to run your entire contact centre or simply assist your existing teams at peak times, we can help.

          Call centre representative

          Flexing the contact centre model

          Learn more about how our solutions provide back-up with the operational flexibility that guarantees a sure-footed response every time.

          Call center representative

          The right response

          Delivering effective emergency out of hours customer support

          Overview

          This framework agreement provided by Crown Commercial Service is open to all UK public sector organisations traditional mail services and transformation to digital mailroom.

          Start date: 01/12/2019 End date: 30/11/2023

          More information

          This framework consists of 10 Lots. Capita services and solutions are provided through the following:

          Lot 6 - Business Process Outsourcing, Mailroom, Document and Data Managed Service
          Lot 7 - Hybrid Mail, Digital and Transformational Communications
          Lot 9 - Mail Opening and Digital Scanning Services

          How to buy

          Purchasing through this framework is by further competition or direct award.

          Visit RM6017 on the Crown Commercial Service website for full details.

          How Capita can help

          Our innovative solutions are helping businesses create connected experiences that deliver the right message across organisations, customers and suppliers.

          Crown Commercial Service
          home worker on phone

          Workplace administration

          Powering our clients' communications with our intelligent information

          mature woman on the phone with paperwork smiling

          Intelligent communications

          Delivering seamless end-to-end solutions for our customers

          person using laptop at office

          Hybrid mail

          Enabling you to print and distribute customer communications in this new world of hybrid and home working

          Overview

          This is a Crown Commercial Service dynamic purchasing system framework. It can be used by all public sector organisations to access grant administration services.

          Start date: 18/09/2020 End date: 19/09/2024

          More information

          The following services can be procured through this DPS framework:

          • Design and Development: programme guidance, design elements, application forms and processes, monitoring and reporting, expert consultancy, IT systems.
          • Market Engagement and Promotion: communication and marketing, target audiences, pre application guidance, template designs including digital.
          • Application and Award Services: administration, customer services, grant assessment & award, payment processing, performance monitoring.
          • Evaluation Services: design robust evaluation systems, measure impact and outcomes, carry out site visits, evaluate lessons learnt.
          • Counter Fraud Services: fraud detection, post-event assurance, grant review, mitigation of future risk.
          • Full Programme Management: a combination of two or more elements of the above.

           

          How to buy

          Services can be procured through the dynamic purchasing system which allows buyers to filter supplier offers.

          Visit RM6172 on the Crown Commercial Service website for full details.

          How Capita can help

          At first glance a grant may be viewed simply as money being given to those who deserve and need it. Yet grants are always so much more than this.

          Crown Commercial Services
          Electric car charging

          Managing grants

          We apply 15 years of public grant management experience to continue to provide class-leading solutions to our transport and wider public sector customers through our Digital Grant Management service

          Man holding a smart phone

          Helping small businesses

          How export and grow overseas through digital fund disbursement

          Person writing on a notepad

          Public funds

          Getting funds into the right hands to steer economic, social and health outcomes in the UK

          Property and place

            Overview

            This is a Crown Commercial Service framework which enables public sector organisations to source end to end property management services, from consultancy to disposal.

            Start date: 21/07/2021 End date: 20/07/2024

            More information

            This a multi-lot agreement. Capita has been awarded a place on 6 of the 7 lots as follows:

            Lot 1: Total Estate Management
            Lot 2: Estate (Property) Management
            Lot 3: Agency and Lease Management
            Lot 4: Surveying and Strategic Advice
            Lot 5: Valuation and Compulsory Purchase Orders (CPO’s)
            Lot 6: Business Rating Services

            How to buy

            Buyers can use a direct award or further competition to procure through this agreement.

            Visit RM6168 on the Crown Commercial website for full details.

            How Capita can help

            Our property asset services provide UK-wide property asset solutions, working on projects of all sizes and complexities across property maintenance and compliance, transactional estates and facilities management.

            Crown Commercial Service
            Person sitting at office desk

            Property asset services

            Providing UK-wide property asset solutions, working on projects of all sizes and complexities across property maintenance and compliance, transactional estates and facilities management.

            Construction worker

            Disrupting estates and facilities management

            How will the public sector continue the running and development of their buildings

            City of London

            PFI contract

            How the public sector can protect itself from PFI contract expiry

            Education & learning services

              Overview

              This is a Crown Commercial Service Dynamic Purchasing System framework providing access to standard and niche training options for UK public sector bodies, the wider public sector and third sector.

              Start date: 29/10/2021 End date: 28/10/2025

              More information

              Services are organised into categories which buyers can use to filter suppliers who can fulfil their requirements as follows:

              • Business skills
              • Coaching and mentoring
              • Health and safety
              • Digital, data and technology
              • Financial services
              • Languages
              • Leadership and management
              • Legal and compliance
              • Learning Management System (LMS) software
              • LMS design, delivery and content
              • NHS clinical
              • NHS non-clinical
              • NHS Continuous Professional Development (CPD)
              • Project and programme management
              • Specialist / niche training
              • Wellbeing

               

              Training is provided through the following four routes:

              • Standard off the shelf training
              • Bespoke training
              • Learning technologies
              • Education services

               

              How to buy

              You can buy training services through rapid award, for standard off the shelf training only and by standard direct award for any other training needs.

              Visit RM6219 on the Crown Commercial Service website for full details.

              How Capita can help

              We partner with our customers to empower their learning and development to create transformative organisational change.

              Crown Commercial Service
              2 people in the office

              Corporate learning

              As a strategic learning partner to both private and public sector organisations, we support our clients’ transformation agendas

              Screen with virtual meeting

              Learning and development effectiveness

              We partner with our customers to deliver great learning and development (L&D) and create positive business impact.

              Female learning at home virtually

              Virtual simulation

              Our virtual simulations, which can be customised to recreate any progressive cultural transformation, tackle the challenge of delivering immersive, collaborative experiences online.

              Overview

              This is a Yorkshire Purchasing Organisation (YPO) Dynamic Purchasing System (DPS) framework covering all types of training. It is open to any public sector organisation.

              Start date: 10/04/2020 End date: 09/04/2024

              More information

              The framework is split into 27 lots. Capita can provide services in the following 7 lots:

              Lot1: Firefighting foundation and development
              Lot 2: Fire service operations
              Lot 3: Prevention and protection
              Lot 4: Hazardous materials
              Lot 5: Incident command
              Lot 6: Resilience
              Lot 10: Instructor programmes

              How to buy

              Purchasing through this DPS is by further competition only.

              Visit Training DPS 999 on the YPO website for full details.

              How Capita can help

              We scope, design and deliver learning, training and leadership programmes through multiple channels and formats, from niche facilitation through to large scale programmes.

              YPO managed service logo
              Military personal

              Defence firefighter training

              Capita-enabled Defence firefighter training receives ‘Outstanding’ Ofsted report

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              First to be deployed

              Why outcome-focused learning is so important for defence organisations

              Fire fighters in training

              Operational Firefighter Apprenticeship - Level 3

              Download information about our a two-year programme directly linked to the Operational Firefighter Apprentice Standard technical knowledge, skills, and behaviours.

              Overview

              This is an ESPO framework agreement which enables all public sector organisations to purchase a comprehensive range of training services.

              Start date: 12/09/2021 End date: 11/09/2023

              More information

              The service specification is broad enabling buyers to specify their requirements at call of stage, Capita is on Lot 1 – Managed Service Provider. This can include:

              • A managed service wrap
              • Access to a catalogue of training provision
              • Gateway to advisory and bespoke learning design services

               

              How to buy

              Buying through this framework can be done by direct award or further competition.

              Visit Managed Training Services (383) on the ESPO website for full details.

              How Capita can help

              Choosing the right learning partner is key to ensuring that learning is always aligned with wider business outcomes, whilst building the right learning culture and behaviours associated with a learning organisation.

              ESPO logo
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              Learning & development

              Delivering learning ecosystems that create better outcomes

              Person looking at the screen

              First to be deployed

              Why outcome-focused learning is so important for defence organisations

              Man working at desk

              Empowering managers with HR training

              When the London Borough of Hackney Council (LBHC) decided to change its approach to HR, we trained its managers and team leaders to play a bigger role in managing their teams

              Overview

              This is a YPO framework that allows customers to procure all apprenticeship standards, endpoint assessment and associated training.

              Start date: 01/08/2018 End date: 31/07/2024

              More information

              The framework gives customers access to both regional and national providers and is structured into three tiers: Regions, Routes and Standards.

              Capita has been awarded the following standards:

              • Associate Project Manager (ST0310)
              • Business Administrator (ST0070)
              • Commercial Procurement & Supply (ST0313)
              • Customer Service Practitioner (ST0072)
              • Customer Service Specialist (ST0071)
              • Operational Firefighter (ST0486)
              • Operations or Departmental Manager (ST0385)
              • Policy Officer (ST0526)
              • Public Service Operational Delivery Officer (ST0314)
              • Team Leader or Supervisor (ST0384)

               

              Capita can deliver the above standards in the following regions:

              • South East
              • London
              • North West
              • East of England
              • West Midlands
              • South West
              • Yorkshire & Humber
              • East Midlands
              • North East

               

              How to buy

              Buying from this framework is either by direct award or further competition.

              Visit Apprenticeships and Associated Training – 833 on the YPO website for full details.

              How Capita can help

              We’re helping UK organisations build a stronger workforce. We help businesses and individuals to boost their talent and skills by combining real jobs with on and off the job training.

              YPO managed service logo
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              Capita apprenticeships

              We’re helping UK organisations build a stronger workforce. We help businesses and individuals to boost their talent and skills by combining real jobs with on and off the job training

              Student writing on pad

              Switching to digital delivery

              Capita’s Knowledgepool is helping 8,000 apprentices continue their learning

              Student working on laptop outside

              Apprenticeship programmes

              How recruitment and outreach must improve for apprenticeships to enable social mobility

              Employability

                Overview

                This framework agreement enables DWP and other contracting bodies to deliver assistance to individuals through the governments Restart Scheme. The Restart Scheme provides people directly impacted by COVID-19 with enhanced support to find jobs in their local area.

                Start date: 05/10/2020 End date: 05/10/2025

                More information

                The framework covers England, Scotland and Wales, split into seven regional lots. Capita can provide services in the following areas:

                Lot 1: Central England Tier 2
                Lot 2: North East Tier 1
                Lot 3: North West Tier 1
                Lot 4: Southern England Tier 1
                Lot 5: London and the Home Counties Tier 2
                Lot 6: Wales Tier 1
                Lot 7: Scotland Tier 1

                How to buy

                Visit the Employment Related Services Association (ERSA) website for more information

                How Capita can help

                Each year, our programmes positively impact the lives of hundreds of thousands of people by enabling access to vital Government support.

                Women working from from home

                Welfare & employability

                Each year, our programmes positively impact the lives of hundreds of thousands of people by enabling access to vital Government support.

                Call centre representative

                Department for Work and Pensions (DWP)

                Helping vulnerable citizens to claim vital benefits by deploying our largest-ever virtual workforce for the DWP

                Man homeworking

                Protecting staff and the move to home working

                Working better together to help local authorities continue delivering support

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