Saving time and money with a compliant procurement route to access solutions for your organisation
Procurement frameworks provide an easier route to understand and evaluate how suppliers can help customers achieve their outcomes through access to standardised forms, contracts and templates. We work with PBOs and Framework Authorities such as Crown Commercial Service (CCS), Scottish Government, National Procurement Service Wales, ESPO, YPO, KCS Procurement Services, NHS Shared Business Services and directly with clients such as the DWP, NHS, National Rail, Highways England and a number of local government organisations.
We can also quickly deliver discrete services from some of our existing Government partnerships and Joint Ventures in a similar way to a framework.
Framework information
Capita’s solutions can be accessed through almost 100 different public sector buying frameworks. Below is a summary of information on some of the most widely used agreements. If you are interested in a particular framework which you can’t see here, please get in touch with cps-frameworks@capita.com.
Overview
This is a Crown Commercial Service (CCS) framework for all public sector customers to access advisory and consultancy services. Services are provided by employed consultants on a time and materials basis, according to a framework pricing schedule.
Start date: 24/08/2021 End date: 23/08/2025
More information
This framework covers all forms of consulting activities from business services through to health & social care and major infrastructure projects. Capita has been awarded a place on the following lots:
Lot 3 - Complex & Transformation
Lot 5 - HR
Lot 6 - Procurement & Supply Chain
Lot 8 - Infrastructure including transport
Lot 9 - Environmental Sustainability & Socio-Economic Development
How to buy
A digital filtering tool is available to sift suppliers by specialism and identify those capable of meeting your needs. Further competition is the default route to market for this framework.
Visit RM6187 on the Crown Commercial Service website for full details.
How Capita can help
Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective solutions.

Overview
This framework set up and managed by ESPO can be used by all public sector bodies for a broad range of consultancy requirements.
Start date: 01/09/2021 End date: 31/08/2023
More information
The framework consists of 10 lots. Capita has been awarded a place on the following lots:
Lot 1: Business Services
Lot 2e: Procurement
Lot 2f: Revenue and Benefits
Lot 8a: Asset Management and Delivery
Lot 8d: Health and Safety
Lot 8g: Regeneration and Regional Development
How to buy
Purchasing through this framework can be done through direct award or further competition. Visit Consultancy Services 664 on the ESPO website for more information.
How Capita can help
Our clients are asking for a different kind of consulting. Their customers and communities are changing rapidly – so they need to move quickly not incrementally.

Overview
This Crown Commercial Service framework facilitates the purchase of commoditised, cloud-based services via the Digital Marketplace.
Start date: 09/11/2022 End date: 08/11/2023
More information
G Cloud provides access to the latest technology and innovation through a regularly refreshed agreement which contains four lots:
Lot 1: Cloud Hosting
Lot 2: Cloud Software
Lot 3: Cloud Support
Lot 4: Cloud Support – Further Competition
How to buy
Follow the six-step buying process on the Digital Marketplace.
Visit RM1557.13 on the Crown Commercial Service website for full details.
How Capita can help
Game changer in business agility: compare and commission industry-proven digital and technology solutions to expand your capabilities and achieve greater efficiency and quality for citizens.

Overview
This is a Crown Commercial Service framework agreement for telecommunications services.
Start date: 12/08/2019 End date: 16/08/2023
More information
The framework consists of 13 lots. Capita has been awarded a place on the following:
Lot 1 WAN
Lot 4 Inbound telephony
Lot 8 Video conferencing
Lot 9 Audio conferencing
Lot 10 Unified communications
Lot 13 Contact centre
How to buy
You can purchase through this framework by direct award or further competition.
Visit RM3808 on the Crown Commercial Service website for full details.
How Capita can help
We are one of the largest IT organisations in the country, dedicated to supporting thousands of customers across the UK.

Overview
This is a Crown Commercial Service framework constructed of 5 lots designed around the IT service management lifecycle.
Start date: 16/06/2021 End date: 15/06/2025
More information
Capita has been awarded a place on the following lots within this framework
Lot 1 Technology Strategy and Service Design
Lot 2 Transition and Transformation
Lot 3a Operational Services - End User Services
Lot 3b Operational Services - Operational Management
Lot 3c Operational Services - Technical Management
Lot 3d Operational Services - Application and Data Management
Lot 4 Major Services Transformation Programmes
How to buy
Purchasing through this framework is by further competition or by direct award for Lots 1, 2 and 3 via the government eMarketplace
Visit RM6100 on the Crown Commercial Service website for full details.
How Capita can help
At Capita, we’re using the latest technology to make it easier for you to interact with customers, while saving money, time and improving your business outcomes.

Overview
This is a KCS Procurement Services framework providing outsourced day to day management and strategic transformation of business processes for technology.
Start date: 01/01/2022 End date: 31/12/2025
More information
The broad scope of this managed services framework includes:
- Artificial Intelligence
- Audio Visual Solutions Management
- Automated Financial Processing Services
- Cloud Storage Management
- CMM Systems and Marketing Services
- Communication Systems Facilities
- Human Resources and Payroll
- ICT Systems Management
- IP Networking Services
- IT Server Management
- Mobile Technologies
- Print Management
- Purchase to Pay Automation
- Reprographic and Mail Services
- Server Hosting Support Services
- Software
- Telecommunications Supplies and Services
How to buy
Purchasing through this framework can be by direct award or further competition.
Visit Y20023 on the Kent Procurement Services website for full details.
How Capita can help
We ensure secure frictionless access to applications and resources, to implementing seamless collaboration ecosystems and reimagine how your workspaces will operate.
Overview
This is a Yorkshire Purchasing Organisation (YPO) framework providing schools and public sector establishments with a pre-approved complete one-stop-shop to support all their current and future technology needs.
Start date: 01/03/2020 End date: 28/02/2024
More information
Capita has been successfully awarded as single supplier to this framework. This provides a compliant, straightforward route into a full range of managed IT services via direct award. There are no minimum or maximum length for call offs and contracting authorities can agree this based on their requirements.
Examples of services Capita can provide through this framework:
- Telecommunications
- Secure Cloud services
- Data storage and security, including penetration testing
- Application support, management and development
- Audio visual equipment and services
- Management information systems support services
- Networking and infrastructure
- Server infrastructure design and implementation
- Cyber security and firewall management
- Enterprise services
- Back up and disaster recovery solutions including backup and restore
- System and support services
- Desktop and device management
- Hosted services
- Content management
- Website services
- Software deployment, configuration and management
- Commercial off the shelf software and associated services such as licensing, support and maintenance
How to buy
Customers are to direct award via this framework with price on application, at the point of a customer’s specification. Visit ICT Managed Service 982 on the YPO website for full details.
How Capita can help
We can deliver all the tools, services, technology, security protection and networks you need for today's workplace and the workplace of tomorrow.

Overview
This NHS England framework provides NHS organisation, including Integrated Care Systems, NHS Trusts, Primary Care Networks and GP Practices access to essential support services ranging from digital infrastructure and advanced analytics, to system transformation and tools to support self-management and the personalisation of care. The scope of the framework is limited to non-clinical services and those that do not involve the direct provision of patient care.
More information
Capita has been successfully awarded as single supplier to this framework. This provides a compliant, straightforward route to a full range of IT services via direct award. There are no minimum or maximum length for call offs and contracting authorities can agree this based on their requirements.
Capita can provide services within the Health Systems Support Framework on the following lots:
Lot 3: ICT infrastructure support and strategic ICT services, including Primary Care IT support and cyber security
Lot 4: Informatics, analytics and digital tools to support system planning, assurance and evaluation
Lot 5: Informatics, analytics and digital tools to support care coordination, risk stratification and decision support
Lot 6: Transformation and Change Support
Lot 7: Patient empowerment and activation
Lot 9: System Assurance Support
How to buy
For more information contact NHS England via the framework website
How Capita can help
We’re committed to delivering high quality healthcare technology and administrative systems for under-pressure professionals, improving patient outcomes.
Overview
This is a Crown Commercial Service framework developed in partnership with NHS Digital (NHS D). It enables NHS D and other public health and social care bodies to buy digital outcomes and supporting services.
Start date: 18/01/2021 End date: 17/01/2025
More information
This is a single lot framework which provides services in the following five areas:
- DevOps - for ongoing live services
- Digital definition services – creating and progressing the project through discovery and/or alpha phases
- Build and transition services – building the service using beta and live phases
- End-to-end development services – designing and developing the services from discovery to live phases
- Data management – for performing data collection, data processing and analysis and management of data services
How to buy
Buying through this framework is by further competition only.
Visit RM6221 on the Crown Commercial Service website for full details.
How Capita can help
Delivering high quality healthcare technology and solutions to improve patient outcomes.
