Bringing intelligent productivity to life across the NHS
We understand that healthcare is about operational delivery, not theory; that the 1.3 million people who work in the NHS are focused on delivering quality care with respect, dignity and compassion to improve patients’ health and their lives.
We’re one of the largest strategic partners and enablers of the NHS today nationally, regionally and locally, supporting the organisation – and its people – to remain accountable to patients, communities and the public, whilst delivering best value for taxpayers’ money.
We help the health sector to focus on clinical care by providing a wide range of digitally-enabled clinical administrative services, health technology, and data science services. Our strength is our practical experience of enabling complex services – and their systems – to work. We understand how to integrate services into systems and how to improve those services over long term relationships, responding to both local needs as well as changes in policy and planning.
For integrated care services (ICSs) and large acute hospitals, we integrate intelligent productivity solutions that meet immediate challenges whilst delivering long term, system wide, economic sustainability. This is combined with a people-centred approach which supports the NHS to build agile, skilled and sustainable workforces.
In numbers: Capita and the health sector
➥ What we saved an NHS body in real terms over 5 years.
6,500 GP practices
➥ How many we support with a range of digital services.
➥ We’re helping integrated care systems with innovative self-funding and benefits models.
Focusing on action and practicality
Improving productivity not only boosts economic growth, it also encourages innovation, creates employment opportunities, enhances educational attainment, and renews the social and cultural fabric across the UK.
In our flagship report, Making public sector productivity practical, we connect the different perspectives from which the public sector can approach productivity. In the report we reveal:
- why productivity growth in the public sector is so important
- the key levers the public sector can use to achieve their goals
- recommendations on how to practically manage and improve productivity
Read more about our work
Primary Care Support England
We support every GP practice in England with a broad range of digital, logistical and support services on a national scale, delivered locally.
Scottish Wide Area Network (SWAN)
Find out how we deliver the technology that underpins Scotland’s health and social care system with a 98% satisfaction level from public sector respondents.
How we help
Our digitally-enabled business process services
Workplace management & intelligent communications
We’re helping the NHS create connected experiences across patients, organisations and suppliers, whilst managing and digitising high volumes of unstructured sensitive information. We enable collaborative working and optimise resource utilisation, cost management and planning.
We're one of the UK’s largest providers of strategic and tactical administrative functions. As an example, our procurement services are based on a global delivery platform, designing and delivering innovative, flexible procurement solutions that help our clients manage and improve their supply chain.