Innovative, integrated technology that's transforming control room operations
Access the newest technology with a next-generation platform
From smart sensors to video analytics, the latest technology provides rich intelligence. Our contact management and control room solution makes it possible to integrate those external sources into operational hubs for rapid response.
When you’re running complex operations, you need a hub which provides all the intelligence available, from all contact types, to respond quickly and effectively.
ControlWorks® is the intuitive, flexible platform for contact management and control rooms which integrates external sensors and data sources with the existing internal systems of emergency services, transport and utilities organisations.
Choose from automation or manual control to enable external contact sources of any type to trigger a new incident. This takes account of local workflow settings, pushing key intelligence and operational information to supervisors and managing officers for informed decisions.
And it’s accessible on the move - any connected device on your network can access all of ControlWorks®, from call taking to incident management.
With ControlWorks® you have the converged processing and workflow solution you need for collaborating, communicating and co-ordinating so you can prioritise and deploy resources in the most efficient, effective way.