We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.

Our team of digital customer management experts is helping local authorities shift customer interaction to more cost-effective, self-serve channels.

We help local authorities deliver end-to-end digital services that transform citizen experience and save resources both in customer service and the back office.

Our data driven insights are helping local authorities understand and predict behaviour to drive improvements to citizen experience and service delivery.

We are supporting Blackburn with Darwen Borough Council in projects to boost its local economy with new developments across the borough.

Our top five take-aways from the DCN annual conference for how councils can leverage AI to support public services without losing the human touch.

Masterplans are a key tool that planners can use to shape the delivery of a diverse range of projects, from simple layouts of individual sites through to urban extensions, new towns and area-wide regeneration projects.

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

Rapid technological changes, automation and artificial intelligence are offering us opportunities to not only improve our quality of life but also our purpose.

Addressing workforce issues is vital to the digitisation of all public services