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Public services
Automation
Customer experience
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Our automation solutions range from task mining and process re-engineering to unattended robotic process automation, and include advanced AI-enabled automation.

Service

We’re helping our clients work smarter, improve operational performance and enhance customer experience by introducing software robots to undertake high-volume, repetitive processes.

Service

We're helping our clients achieve better customer experience through our range of automation technologies.

Service

Agentic AI technology can transform complex processes and help the civil service deliver a higher quality human service to citizens. At Capita we’re testing use cases to lead the way forward.

Insight

Our clients trust us to help them use this data and insight to transform their businesses. Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective digital solutions.

Service

We’re providing police forces with modern, compliant information management solutions to improve efficiency and data management, and increase operational performance.

Service

Improving productivity not only boosts economic growth, it can also encourage innovation, create employment opportunities, enhance educational attainment, and renew the social and cultural fabric across the UK.

Reports

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

Service

Smart digital and software solutions transform how organisations operate, drive down costs and provide better customer experiences and outcomes.

Service

We look at public sector digital transformation projects delivered during the pandemic such as the UK Health and Security Agency (UKHSA) Test and Trace programme.

Insight

Our latest insights