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Telecoms, media & tech
Data and analytics
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Our data analytics services sort through vast amounts of information to help companies boost brand loyalty, improve organisational structures and increase sales.

Service

There’s a huge wealth of customer data contained within social media interactions. Our experts help to sort through this feedback to find genuine valuable insights.

Service

It’s time to rethink how and why we move to cloud. Because for us, the cloud is a starting point, not a destination. So, whether you’re streamlining internally or expanding globally, we're here to help you adopt the cloud solutions to move your business forward.

Service

From introducing automation to applying analytics to predict customer behaviour, we’re transforming telecoms, media and tech businesses from the inside out.

Service

We help telecoms clients to create frictionless, personalised customer experiences, upskilling teams and transforming operations for a new digital society.

Service

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

Service

Smart digital and software solutions transform how organisations operate, drive down costs and provide better customer experiences and outcomes.

Service

The effects of the pandemic will continue to be felt by subscription-based operations – especially as we now start the build-up to Christmas.

Insight

One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.

Insight

How data analytics, tracing and remediation can assist and build strong brand reputation.

Insight

Our latest insights