Deliver a seamless, consistent and personalised customer experience by offering communications via your customers’ channel of choice.

News, research, reports and thought leadership articles looking to the future of utilities

We’re working in partnership with the utilities sector to create a sustainable future through data-led insight and innovation, transforming new consumer demands into opportunities to grow.

To get a better understanding of building energy consumption, we engaged SMS plc to apply metering and data expertise for valuable energy management insights.

Installing up to 27 smart meters a minute across the country, allowing homes and small businesses to monitor energy consumption.

Since 2013, the Data Communications Company (DCC), one of our subsidiaries within the Capita group, has been licensed by the UK government to build and manage the central network for smart metering across Britain.

Know your customers better to help reduce their carbon footprint

We’ve helped to make over 25,000 houses warmer and installed 15,000 new energy efficient measures, reducing the human impact on the environment and saving money for end users.

We help optimise operations by converting your documents into digital files and storing them in our secure archive for instant access.

Capita Document & information services today announces it has partnered with HP to offer customers a broader range of end-to end managed print solutions.