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Transport
Automation
Customer communications & digital services
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Our automation solutions range from task mining and process re-engineering to unattended robotic process automation, and include advanced AI-enabled automation.

Service

We’re helping our clients work smarter, improve operational performance and enhance customer experience by introducing software robots to undertake high-volume, repetitive processes.

Service

The transport industry faces a perpetual balancing act between enhancing passenger experience safely and sustainably, whilst being as efficient as possible to keep costs down for everyone.

Service

We're helping our clients achieve better customer experience through our range of automation technologies.

Service

Deliver a seamless, consistent and personalised customer experience by offering communications via your customers’ channel of choice.

Service

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

Service

Smart digital and software solutions transform how organisations operate, drive down costs and provide better customer experiences and outcomes.

Service

Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

Insight

Capita has been certified as a partner of Blue Prism, a leading robotic process automation software company.

News

Capita explores the state of the EV charging industry, its changing regulatory landscape, and the vital role of customer service in addressing these challenges.

Insight

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