Software enabling local authorities to automate the assessment of new claims and updates 24/7, reducing the amount of manual processing and checking.

We’re the country’s leading provider of housing benefits support services, supporting 100+ UK local authorities and paying £1bn in housing benefits every year

Our fully-managed service quickly identifies residents no longer eligible for single person discounts on council tax, removing the burden from local authority teams.

We use analytics to help you understand customer behaviours and unmet needs, supporting you to put people and processes in place to exceed expectations.

Each year, our programmes positively impact the lives of hundreds of thousands of people by enabling access to vital Government support.

Our completely automated and engaging sales experience positions your retail business for growth with only minimal effort from you and your customers.

The distribution of grants is an effective instrument for improving and steering economic, social and health outcomes in the UK.

It’s become a cliché but the Covid-19 storm has not found us all in the same boat. The impact on income, on employment, even on the chances of contracting the virus and recovering, is hugely influenced by three factors – ethnicity, gender and poverty.

We’re committed to being a purpose-led responsible business – in how we operate, serve society, respect our people and the environment, and deliver improving returns to our investors.

From delivering services to collect, maximise and distribute revenue, to providing the latest software and automation for in-house teams, we help transform operations.