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We use analytics to help you understand customer behaviours and unmet needs, supporting you to put people and processes in place to exceed expectations.

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From introducing automation to applying analytics to predict customer behaviour, we’re transforming telecoms, media and tech businesses from the inside out.

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Each year, our programmes positively impact the lives of hundreds of thousands of people by enabling access to vital Government support.

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From pensions administration and consultancy, to the latest technology and engagement techniques, we help ensure sustainable investments.

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Helping consumer electronics adapt to changing business models, whilst building customer loyalty and meeting consumer expectations with analytics and AI.

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About Capita

At the heart of the travel and hospitality industry is great customer experience.

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We help telecoms clients to create frictionless, personalised customer experiences, upskilling teams and transforming operations for a new digital society.

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Thought leadership articles and webinars to help mortgage providers so they can support mortgage customers during some of their most important life moments.

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The latest news from across the Capita business – filter by your industry or topic of interest.

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