We look at public sector digital transformation projects delivered during the pandemic such as the UK Health and Security Agency (UKHSA) Test and Trace programme.

We’re working with the police and criminal justice agencies to develop and utilise innovative technology that can support victims of domestic violence better.

improve effectiveness and decision making across the criminal justice sector: investment in technology, agile working, data management and understanding the importance of investing in technology

Police officers can support victims better when they‘re able to access vital information, including historical case history, at the scene of an incident.

Agility describes a way of working that fosters continual innovation and adaptive capabilities to help organisations maximise the delivery of benefits to citizens / consumers against a backdrop of inevitable change. Its successful adoption across the public sector requires a dynamic approach, adapted to organisations particular needs.

Addressing workforce issues is vital to the digitisation of all public services

Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.

Discover how intelligent automation can help UK central government improve citizen experience, increase productivity, and overcome challenges.

In 2025, the Public Switch Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) will reach their end of life.
By then, every analogue phone line in the UK will have moved to a fully digital network that uses Internet Protocol (IP) across a fibre-based service. This won’t just affect voice services; it may also mean you need to upgrade your access services and migrate critical systems.

In advance of new SPS import policies, we discuss how AI and automation will be vital for compliance for traders and authorities.