We design and deliver learning programmes at scale to upskill your people in even complex topics such as virus testing, religious beliefs and community safety.

We take your technological transformation strategy and augment AI content, supporting you with collating and presenting data throughout to evaluate adoption.

The journey for police forces to achieving GDPR compliance and avoiding Information Commissioner's Office investigation, fines, and reputational damage.

The travel and hospitality sector needs to maximise the impact of the customer experience, with the target of achieving hyper-personalisation.

Capita has gone live with its expanded training contract with the Royal Navy to deliver marine engineering training, announced in February this year.

Why providers must build end-to-end customer management frameworks that bring together process automation, natural language understanding, generative AI, and real-time analytics.

We're helping the UK Government to transform public sector services, deliver better experiences for citizens and make a positive impact on society.

In 2025, the Public Switch Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) will reach their end of life.
By then, every analogue phone line in the UK will have moved to a fully digital network that uses Internet Protocol (IP) across a fibre-based service. This won’t just affect voice services; it may also mean you need to upgrade your access services and migrate critical systems.

How to adopt a data-driven approach and embrace the power that robust data analytics can bring.

With funding on the decline and demand for services increasing, offering a compelling employee experience could help to bring in more volunteers to charities – emulating the enthusiasm seen during the peak of the pandemic.