Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.

We combine cutting-edge technology with expert outsourcing, leveraging our extensive resources to deliver the right skills at the right price.

We take your technological transformation strategy and augment AI content, supporting you with collating and presenting data throughout to evaluate adoption.

We design and deliver learning programmes at scale to upskill your people in even complex topics such as virus testing, religious beliefs and community safety.

Capita’s executive committee consists of executive officers and functional heads who are entirely accountable for their division or function.

See who sits on the Capita plc Board, including our Chairman David Lowden, our Chief Executive Officer, Chief Financial Officer and non-executive directors.

Capita’s Fire Service College (FSC) has opened a new purpose-built facility for the NHS Resilience Emergency Capabilities Unit (NHSR ECU).

We're tackling climate change, reducing our environmental impact and supporting our clients and suppliers to do the same. You can also see our net zero timeline.

Our AI Catalyst Stack enables AI agents to coordinate end-to-end workflows, while human experts oversee quality, compliance, and empathy-driven interactions.

Capita launches The AI Catalyst Stack, operationalising AI at scale and underpinning its ambition to become the first AI-enabled business process outsourcer (BPO).