Learning and development is about more than just the next steps in your career. It’s about giving you the right environment, opportunities, encouragement and support to excel and grow into any role you set your sights on.

Wellbeing can mean different things to different people which is why we offer support across a wide range of topics to help our people better navigate both their work and their home lives.

We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.

We apply artificial intelligence to transform services, building tomorrow's workforce & leveraging hyperscaler partnerships to provide leading AI solutions.

Working with Microsoft, ServiceNow, Salesforce and AWS, our AI & Gen AI solutions transform productivity, CX and drive efficiency to reduce costs.

Download reports, policies and resources relating to our responsible business programmes.

As an organisation, we’re committed to creating better outcomes for our employees, clients and customers, suppliers and partners, investors and society. In this section you will be able to access company information, our latest financial reports and presentations and keep up to date with our share price. In this section you’ll find all you need to know about our performance as a business.

Capita has been named the leading Major Contender in the Everest Group’s 2025 CXM Services PEAK Matrix® Assessment 2025 EMEA.

In a workshop at the Fire Service College, Capita partnered with Lloyd’s on a dynamic filmmaking experience that exemplified the principles of rapid scalable learning.

We consider the five trends that are defining customer experience in EMEA and how forward-thinking organisations are using them to shape stronger, more human connections.