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Today’s problems are more complex than ever and navigating crisis looks set to be a permanent feature for leaders and individuals in the years ahead.

Reports

What does levelling up mean for local government and how is placemaking strongly linked to its success? Download our latest report to find out the FIVE key areas in which a difference can be made quickly.

Reports

We consider how local authorities can navigate the twin tasks of reformed local service provision and successful placemaking in the short and medium term.

Reports

As local authorities face increasing pressure to meet fluctuating demands, our report considers how they can drive innovation and transform operations.

Reports

Grants are an important tool for the government to fulfil a policy or public interest need. For many years they’ve been effectively disbursed to businesses, charities, communities and individuals.

Reports

We're tackling climate change, reducing our environmental impact and supporting our clients and suppliers to do the same. You can also see our net zero timeline.

About Capita

For many, pensions remain a mystery until it’s too late. Our report discusses why savers have to drastically change their behaviour.

Reports

Capita’s education property experts helped Leasowes Primary School to secure the CIF they needed to replace their roof infrastructure.

Case study

Organisation design is at the core of any high-productivity organisation, by mapping the service delivery chain organisations can determine how to turn its resources into inputs, outputs and outcomes. This then helps to identify key constraints for improving budget efficiency, productivity and effectiveness.

Reports

Our paper considers the importance of balancing customer-company effort for retention: every interaction must be easy so customers are more likely to return.

Reports

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