Capita has launched AI Catalyst Lab, a dedicated team to identify, test and scale AI solutions that drive measurable business outcomes for Capita and its clients.

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

Capita has announced the launch of Literacy 360, a new software-based questionnaire that schools can use to measure and monitor each child’s attitude towards reading.

Following the publication of the Government’s new national strategy for estates regeneration, Capita Real Estate and Infrastructure has announced the formation of a new national Estates Regeneration unit.

Capita announces today that it has launched Capita Consulting, a new challenger business that will partner with clients to help transform their companies using digitally enabled technology.

Capita has today unveiled a new visual identity as part of the company’s multi-year transformation.

Capita today announces the launch of Retain Cloud, a software-as-a-service workforce planning and management solution, for small and medium-sized (SME) companies.

Capita has launched Attendance Collection Tool (ACT), a cloud-based software solution, to help local education authorities (LEA) in the UK monitor school attendance of vulnerable children and provide appropriate support where required.

Capita has upgraded its market leading One Revenues and Benefits software so that it now fully supports local authority residential and domiciliary care contribution assessments (known as Financial Assessments).

Capita has been named a "Leader" in the ISG Provider Lens Contact Center - Customer Experience Services 2024 Quadrant.