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About us

Capita is an outsourcer, working across eight countries to take on the complex, time-consuming tasks that our customers find challenging, to make them more efficient, intuitive and reliable.

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Meet our Board of Directors and Executive Team who guide our strategy and keep the business moving forward.

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Here you’ll find key resources for would-be investors, current shareholders and analysts, including full year and half year results, annual reports, shareholder information, our share price centre and more.

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Financial results and reports

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Some 34,000 colleagues make up Capita, transforming essential services for millions of people. Informed by data and powered with generative and agentic AI, we all share the same drive to do more for our clients and achieve more for our business.

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Our work crosses a huge variety of sectors, providing a range of career opportunities you won’t often see elsewhere.

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Recruit fast. Recruit smart. Recruit at scale.

Capita Recruit is built for the speed of modern business – where finding the right talent faster means staying ahead of change.

AI-powered, people-centric recruitment – delivered at scale

In a world where every second counts, traditional recruitment can't keep up. Long lead times, piles of CVs, and high candidate-to-hire ratios delay growth and drain resources.

That’s where Capita Recruit changes the game. It's an end-to-end, fully managed recruitment solution powered by both AI and by our lived experience – built to fast-track hiring without compromising quality or experience.

Find out how we can help you stay ahead of your talent acquisition:

Get in touch

Why Capita Recruit?

End-to-end, fully outsourced

We manage the entire recruitment lifecycle – from sourcing to onboarding – so your teams can stay focused on core business priorities.

AI precision meets human empathy

Blending Salesforce’s Agentforce AI with Capita’s recruitment specialists ensures every candidate is treated fairly and inclusively – at speed and at scale.

Built for volume, designed for flexibility

Whether you're hiring hundreds or thousands, our scalable cloud-native platform (powered by AWS, Microsoft and Salesforce) is ready to deploy fast and flex faster – with speed and scale that empower your HR professionals.

Time-to-hire cut by up to 25%

Automated screening, CV analysis and interview scheduling streamline the process – reducing timelines from weeks to days, and in some cases down to 24 hours.

Better candidate experience

From AI chat to personalised job-matching, candidates benefit from faster, smarter, more transparent journeys.

Real-time insights and predictive analytics that put people first

Turn recruitment data into action. Our platform provides live analytics and forecasts workforces need, reducing gaps before they happen.

Proven at scale

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…recruits 10,000+ people annually

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…handles thousands of CVs for a 50:1 candidate-to-placement ratio

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…processes 130,000+ applications a year for the British Army

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…manages 30,000+ active candidates at any one time

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…achieved 93% candidate satisfaction during peak hiring

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…reduced time-to-hire by 25% in high-pressure environments

How Capita recruit helps

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Capita Recruit is built for industries like contact centres with 30–40% staff turnover rates.

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It’s about more than technology – it's a powerful blend of people, process and AI, driving efficient, ethical and effective recruitment at scale.

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So, our expert team – supported by AI – can continue to put our people first and make our talent available to more growing businesses than ever.

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Find out how we can help you stay ahead of your talent acquisition

Get in touch

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