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6 jobs found

Receptionist

  • Job ID: 10114462
  • Customer Service Delivery
  • Mansfield
  • Full time
  • Permanent
  • Office Based
  • Posted on 20 November 2025
Job description:

Venue Receptionist’s play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff. Your role will include a wide range of responsibilities from meeting and greeting claimant’s and their companions who come into venue for their assessment, managing the security of the venue, exchanging verbal and written information and therefore you will put claimant’s wellbeing at the heart of everything you do. Capita HAAS pride ourselves on the warmth and support we provide and promote a high standard of service at all times. Please note, the hours of work for this role are Monday - Friday 0845am -16.45pm (37.5 hours PW) It is anticipated that the Receptionist will spend 70% of time greeting people. Remaining time will be spent producing documentation, rebooking appointments, stationary orders, archiving, training, updating systems and venue facilities management including health and safety.

Enquiry Centre Advisor

  • Job ID: 10114180
  • Customer Service Delivery
  • Belfast
  • Full time
  • Permanent
  • Hybrid
  • Posted on 20 November 2025
Job description:

Join our award-winning team! At the Contact Centre Network NI Awards 2024, our team won: Team Leader of the Year (Outsourced), the Gold Award was won by James Young Specialist Team of the Year – Silver Award - Capita PIP – Quality Team Best Advice Line / Helpline – Silver Award- Capita PIP – Enquiry Centre So, you would be coming to a great place to work. NON-SALES! Discover better with a career at Capita. We’re helping people unlock their value and potential, giving them access to a huge range of unique and diverse opportunities, which offer real career progression. This is our purpose, and it defines our very existence. We provide an inclusive and diverse environment for our people to thrive, develop and realise their true potential. Whoever you are and whatever your background, we want you to be yourself. Our commitment to finding better solutions for our clients has seen us become one of the UK’s leading providers of consulting, digital services, and software. Our purpose is your purpose and, together, we can drive real change. You’ll have the opportunity to work on, and make meaningful contributions to, a range of exciting and diverse projects. It’s time to discover where you fit in. We're proud to work with the Department for Work and Pensions (DWP) and Department for Communities (DfC) for the provision of the Personal Independence Payment (PIP) Assessment Service. PIP replaced Disability Living Allowance for working age customers from 16-64. Capita pride themselves on delivering the entire PIP process to the highest standards.

Receptionist

  • Job ID: 10114460
  • Customer Service Delivery
  • Coventry
  • Full time
  • Permanent
  • Office Based
  • Posted on 20 November 2025
Job description:

Venue Receptionist’s play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff. Your role will include a wide range of responsibilities from meeting and greeting claimant’s and their companions who come into venue for their assessment, managing the security of the venue, exchanging verbal and written information and therefore you will put claimant’s wellbeing at the heart of everything you do. Capita HAAS pride ourselves on the warmth and support we provide and promote a high standard of service at all times. Please note, the hours of work for this role are Monday - Friday 0845 -16.45pm (37.5 hours PW) It is anticipated that the Receptionist will spend 70% of time greeting people. Remaining time will be spent producing documentation, rebooking appointments, stationary orders, archiving, training, updating systems and venue facilities management including health and safety.

Enquiry Centre Advisors

  • Job ID: 10115569
  • Customer Service Delivery
  • Stafford
  • Full time
  • Permanent
  • Hybrid
  • Posted on 20 November 2025
Job description:

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.

Functional Specialist PIP - Peterborough

  • Job ID: 10111557
  • Healthcare
  • Home-Based - GBR
  • Full time
  • Permanent
  • Hybrid
  • Posted on 20 November 2025
Job description:

Discover a new kind of career in healthcare as a functional specialist. Working in healthcare, and looking for a change? If you’re a nurse (RMN, RNLD, RGN), occupational therapist, physiotherapist or paramedic, you could use your skills in a different way as a functional specialist. At Capita Health Assessment Advisory Service (HAAS), we provide unbiased, comprehensive assessments for claimants of the Government’s disability allowance (Personal Independence Payment), over the phone, on a video call or in-person, either at one of our assessment centres or in claimants’ homes. Our functional specialists write reports which help the Department for Work and Pensions (DWP) make important decisions about a person’s health and care. Maybe you’re a nurse right now and you’d like to move away from direct care - this role offers you the chance to not only improve your assessment skills, but also to use your knowledge and experience to make important clinical recommendations. Or you might be an occupational therapist, physiotherapist or paramedic wanting to learn how to evaluate situations in a different way in a different setting. We’re looking for people with the compassion and experience to understand our claimants’ health conditions/disabilities and how they impact their lives. This role is different from other healthcare professions, and that’s why we take your training and development seriously. You’ll receive comprehensive training with time set aside for self-development learning. If you’re looking for a change, including more regular working hours, a competitive salary and are ready to expand your skills and experience, this could be the role for you.

Functional Specialist PIP - Northern Ireland

  • Job ID: 10111601
  • Healthcare
  • Belfast
  • Full time
  • Permanent
  • Hybrid
  • Posted on 20 November 2025
Job description:

Discover a new kind of career in healthcare as a functional specialist. Working in healthcare, and looking for a change? If you’re a nurse (RMN, RNLD, RGN), occupational therapist, physiotherapist or paramedic, you could use your skills in a different way as a functional specialist. At Capita Health Assessment Advisory Service (HAAS), we provide unbiased, comprehensive assessments for claimants of the Government’s disability allowance (Personal Independence Payment), over the phone, on a video call or in-person, either at one of our assessment centres or in claimants’ homes. Our functional specialists write reports which help the Department for Work and Pensions (DWP) make important decisions about a person’s health and care. Maybe you’re a nurse right now and you’d like to move away from direct care - this role offers you the chance to not only improve your assessment skills, but also to use your knowledge and experience to make important clinical recommendations. Or you might be an occupational therapist, physiotherapist or paramedic wanting to learn how to evaluate situations in a different way in a different setting. We’re looking for people with the compassion and experience to understand our claimants’ health conditions/disabilities and how they impact their lives. This role is different from other healthcare professions, and that’s why we take your training and development seriously. You’ll receive comprehensive training with time set aside for self-development learning. If you’re looking for a change, including more regular working hours, a competitive salary and are ready to expand your skills and experience, this could be the role for you.

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