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6 jobs found

HAAS Performance & Development Lead

  • Job ID: 10115646
  • People
  • London
  • Full time
  • Permanent
  • Work From Home
  • Posted on 17 December 2025
Job description:

The Performance & Development Lead is a key new role in the HAAS (Health Assessment Advisory Service) contract, focused on driving effective and impactful non-operational learning and professional development initiatives, and supporting the wider People agenda

Enquiry Centre Advisors

  • Job ID: 10115569
  • Customer Service Delivery
  • Stafford
  • Full time
  • Permanent
  • Hybrid
  • Posted on 17 December 2025
Job description:

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.

Functional Specialist PIP - Peterborough

  • Job ID: 10111557
  • Healthcare
  • Home-Based - GBR
  • Full time
  • Permanent
  • Hybrid
  • Posted on 17 December 2025
Job description:

Discover a new kind of career in healthcare as a functional specialist. Working in healthcare, and looking for a change? If you’re a nurse (RMN, RNLD, RGN), occupational therapist, physiotherapist or paramedic, you could use your skills in a different way as a functional specialist. At Capita Health Assessment Advisory Service (HAAS), we provide unbiased, comprehensive assessments for claimants of the Government’s disability allowance (Personal Independence Payment), over the phone, on a video call or in-person, either at one of our assessment centres or in claimants’ homes. Our functional specialists write reports which help the Department for Work and Pensions (DWP) make important decisions about a person’s health and care. Maybe you’re a nurse right now and you’d like to move away from direct care - this role offers you the chance to not only improve your assessment skills, but also to use your knowledge and experience to make important clinical recommendations. Or you might be an occupational therapist, physiotherapist or paramedic wanting to learn how to evaluate situations in a different way in a different setting. We’re looking for people with the compassion and experience to understand our claimants’ health conditions/disabilities and how they impact their lives. This role is different from other healthcare professions, and that’s why we take your training and development seriously. You’ll receive comprehensive training with time set aside for self-development learning. If you’re looking for a change, including more regular working hours, a competitive salary and are ready to expand your skills and experience, this could be the role for you.

Functional Specialist PIP - Northern Ireland

  • Job ID: 10111601
  • Healthcare
  • Belfast
  • Full time
  • Permanent
  • Hybrid
  • Posted on 17 December 2025
Job description:

Discover a new kind of career in healthcare as a functional specialist. Working in healthcare, and looking for a change? If you’re a nurse (RMN, RNLD, RGN), occupational therapist, physiotherapist or paramedic, you could use your skills in a different way as a functional specialist. At Capita Health Assessment Advisory Service (HAAS), we provide unbiased, comprehensive assessments for claimants of the Government’s disability allowance (Personal Independence Payment), over the phone, on a video call or in-person, either at one of our assessment centres or in claimants’ homes. Our functional specialists write reports which help the Department for Work and Pensions (DWP) make important decisions about a person’s health and care. Maybe you’re a nurse right now and you’d like to move away from direct care - this role offers you the chance to not only improve your assessment skills, but also to use your knowledge and experience to make important clinical recommendations. Or you might be an occupational therapist, physiotherapist or paramedic wanting to learn how to evaluate situations in a different way in a different setting. We’re looking for people with the compassion and experience to understand our claimants’ health conditions/disabilities and how they impact their lives. This role is different from other healthcare professions, and that’s why we take your training and development seriously. You’ll receive comprehensive training with time set aside for self-development learning. If you’re looking for a change, including more regular working hours, a competitive salary and are ready to expand your skills and experience, this could be the role for you.

Talent Consultant

  • Job ID: 10116111
  • People
  • Full time
  • Permanent
  • Work From Home
  • Posted on 16 December 2025
Job description:

We are now recruiting for a Talent Consultant to join the HAAS Talent Team. The successful candidate will be responsible for conducting recruitment interviews with prospective candidates who have a health professional background and who are applying for the Functional Specialist role. In this role, you will assess their skills and experience using agreed and defined criteria. In addition to recruitment interviews, the Talent Consultant will process candidates within our Applicant Tracking System through online assessment and will maintain our databases, supporting the wider HAAS Talent Team. This is a remote role.

Clinical Support Lead (CSL) - WCA

  • Job ID: 10115574
  • Healthcare
  • Full time
  • Permanent
  • Hybrid
  • Posted on 08 December 2025
Job description:

We are now recruiting for a Clinical Support Lead (CSL) to support within our WCA (Work Capability Assessments) team based in Belfast. This is a Hybrid role as part of the HAAS Contract at Capita. The Health Assessment Advisory Service (HAAS) arranges and carries out assessments for the Department for Work and Pensions (DWP) and the Department for Communities (DfC). The Clinical Support Lead (CSL) will continue to deliver core business requirements as a Disability Analyst while taking on additional responsibilities to support clinical governance, quality assurance, and performance management. This role is pivotal in driving quality, supporting onboarding and training, and ensuring compliance with contractual and regulatory standards. The CSL acts as a role model, promoting excellence and consistency across clinical teams.

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