Insights & News page
South Africa is home to our multi-award-winning contact centre services business, which is supporting leading, global brands to transform their customer experience.
We work with 11 prestigious UK clients across a diverse range of sectors, and our team of over 4,000 colleagues handles 16.8m calls, 1.2m web chats, and processes 700,000 back-office transactions each year.
Our values
Our values are the guiding principles that drive behaviour, shape our culture, and steer our strategic direction.
After extensive collaboration with colleagues globally through workshops, listening sessions, and surveys, we have co-created new values that represent Capita at its best.
