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Building safer communities through smarter systems
Every day, those working across justice and policing balance immense pressure - protecting the public, managing risk, and maintaining trust in a system that must never fail. We understand these realities because we work within them.
As a long-term partner to the Ministry of Justice, the Home Office, Ireland’s Department of Justice and more than 30 UK police forces, we have seen first-hand how legacy systems, workforce strain and rising public expectations make transformation more complex than ever.
That’s why our approach is grounded in practicality and partnership. We bring people, processes and technology together to deliver scalable solutions that improve citizen experience, unlock productivity through data and automation, and develop the next generation of policing professionals, which in turn helps to build a smarter, safer and more trusted justice system for all.
In numbers
8>1
Merged eight forces into one, creating a single core operational system.
99%
of learners felt more confident after police training.
41
Migrated critical and complex data from 41 different source systems.
Trusted by industry leaders
Capita successfully delivered upon our ambitious digital transformation programme by working with us in close partnership, being adaptable and focused on outcomes.
The new data warehouse allowed us to streamline and automate analysis and performance reporting processes through a suite of engaging reports and dashboards. Not only did we meet the demands of operational policing, but we can also react better to Home Office requirements.
Superintendent, Police Scotland
Greater Manchester Police
Our key services
We help justice and policing services work smarter, safer and more sustainably with the right people, processes and technology to deliver lasting public trust.
Turning justice partnerships into community progress
Guided by our responsible business strategy, we create lasting social impact; supporting rehabilitation, reducing reoffending, developing skills, creating local jobs and strengthening public trust in policing and justice services.
Our impact so far:
- £4.8m invested in local communities.
- 92% of supply chain partners are small, medium, micro or sole traders.
- 42% reduction in carbon emissions on our journey to net zero.
- 21,000 volunteer hours donated to community causes.
See our wider responsible business approach:
A proven track record
Our partnerships
We work with trusted industry and technology leaders to deliver innovation, resilience and scalability across government services.
Some of our key partners include:
Our industry leads
Owen Barry
Managing Director and Client Partner, Capita
Owen Barry
Managing Director and Client Partner, Capita
Robert Pearl
Central Government and Market Development Director, Capita
Robert Pearl
Central Government and Market Development Director, Capita
