We’ve helped Warrington Borough Council to process householder planning applications for their residents, following a temporary reduction of staff within their planning department.
As is the case for many local authorities in the country, planning capacity can often be very limited. Our planning resilience team was able to provide Warrington Council with expert support in order to keep planning application decisions flowing. Our team worked seamlessly alongside Warrington Council to manage the high volumes of householder and minor planning applications coming through.
Our service allowed applications for the building of 1-9 new houses and up to 1,000sqm of new floor space for retail and industrial use to be processed efficiently, showing a real benefit to the work carried out in the area.
This additional occasional support was used when demand peaked and, based on the quality and flexibility of the service we provided, our team was further commissioned on a three month rolling basis over a two year period.
Some of the services we provided included:
Working both remotely as well as on-site at the client’s offices, we were able to collaborate and complete planning applications on behalf of the council.
“The sheer volume of planning applications dealt with by Capita has been very impressive and helped us immensely during a period when our planning section was under severe pressure.”
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