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Creating better places and delivering exceptional frontline services for citizens starts with having buildings that are safe, well-maintained, and fit-for-purpose.

These require care, but with ageing infrastructure, budgetary constraints, and maintenance backlogs a common reality, many public and private sector buildings are no longer safe for those who use them.

The situation is further complicated by evolving safety regulations, such as Martyn’s Law, inefficiencies in network infrastructure, and the ongoing challenge of recruiting and retaining skilled building professionals.

At Capita, we are committed to keeping your buildings safe, compliant, and ready to meet the needs of all stakeholders, from owners and landlords to occupants and visitors. Whether dealing with statutory regulations, advanced security solutions, or any other building safety challenge, we provide expert guidance to ensure the wellbeing of everyone.


Building safety from start to finish

We follow a comprehensive, end-to-end process that spans the entire lifecycle of buildings.

1. Safe construction

1. Safe construction

We ensure all construction projects meet established safety standards and regulations, safeguarding the health and safety of workers and future occupants.

2. Safe occupation

2. Safe occupation

We ensure buildings are secure and suitable for people to live or work in, protecting the health and wellbeing of all occupants.

3. Safe disposal

3. Safe disposal

We support the process of demolishing and removing a structure responsibly, in a way that minimises risks to human health and the environment.

Our core capabilities




Key outcomes


Case study

Creating healthier social homes by acting swiftly to assess damp and mould reports

Read how we helped Your Homes Newcastle swiftly address tenant concerns about damp and mould by deploying additional surveyors and streamlining the booking process, significantly reducing the backlog of calls and improving tenant outcomes.

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Downloadable content

PFI health check

PFI health check

Is your PFI contract delivering its full potential? Our comprehensive health check identifies critical gaps and ensures your contract is performing against agreed key performance indicators.


Related ‘place’ solutions

Sustainability and net zero

Sustainability and net zero

Wherever you are on your journey, we help empower your organisation to provide energy-efficient places to live and work.

Estates transformation

Estates transformation

From aligning your estate with strategic goals to assessing current utilisation, we help unlock your assets’ potential.

Planning and regeneration

Planning and regeneration

We help you revitalise high streets, repurpose brownfield sites, enhance infrastructure and more.


customer experience 2

Contact us to find out how we can help you protect your buildings, minimise risks, and ensure long-term sustainability.