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Is procurement missing the biggest AI opportunity?

AI is transforming procurement, but the biggest opportunity may not be automation.

Drawing on insights from 100 senior procurement leaders across Europe, the 2026 European CPO Report explores how organisations are approaching AI adoption, procurement transformation and the future of the procurement function. The report also features a dedicated article from Sam Mills, Client Services Director for Procurement solutions at Capita, examining how procurement can become a catalyst for AI-driven value creation across the wider organisation.

Download the report to discover:

  • Why procurement is uniquely positioned to identify AI-driven opportunities across the wider business.
  • How leading organisations are transforming procurement operating models to support AI adoption.
  • Why data quality remains the biggest barrier to realising value from AI.
  • How procurement can challenge existing commercial models and supplier relationships in an AI-enabled future.
  • What procurement leaders believe should remain human-led as automation increases.
  • Expert insight from Sam Mills on turning AI ambition into measurable business outcomes.

 

Submit the form below to receive your complimentary copy of the report.

Innovation-Starts-with-Procurement

Image shows the front cover of the ProcureCon Europe report, featuring a speaker at a podium, alongside the Capita, GEP and Zycus logos and ProcureCon Europe branding. The title shown on the report is 'The 2026 European CPO report'.

Written by

Sam Mills

Sam Mills

Client Services Director, Procurement solutions

Sam Mills

Client Services Director, Procurement solutions

Sam works with organisations across the public and private sectors to improve commercial performance, transform procurement functions and realise value from technology-enabled change.

 

In the report, Sam shares his perspective on how procurement leaders can build the foundations required to successfully adopt AI, transform operating models and use procurement as a catalyst for wider organisational improvement. His commentary explores the importance of data, governance, supplier engagement and strategic leadership in delivering sustainable outcomes from AI investment.