Full year results 2025
Capita announces significant progress against strategic priorities; transforming to an AI-led BPO; financial results in line with expectations.
Read moreThe sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed, and the staff and office of the WMSL mortgage servicing business have transferred to the Buyer.
The WMSL mortgage servicing activity is a complete outsourced mortgage administration service to providers of residential and buy-to-let mortgages, regulated by the UK Financial Conduct Authority. The business currently provides post-completion mortgage servicing and arrears management for several Special Purpose Vehicle (SPV) books.
The sale of the WMSL mortgage servicing business assets is part of Capita's “manage for value” strategy, which is focused on developing core capabilities and exiting non-core businesses. The WMSL mortgage servicing business was a non-core loss-making business in 2024 (2024 revenue £5.6m), so it was decided to seek a buyer that is better able to develop the business, helping it reach its full potential.
Owned by Computershare, a global leader in financial services administration, Topaz Finance Limited is an experienced, UK-based mortgage administrator supporting homeowners and buy-to-let landlords. Topaz Finance Limited has been operating since 2006 and is regulated by the Financial Conduct Authority.
About Capita plc
Capita is a modern outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across eight countries, Capita’s 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We play an integral role in society - our work matters to the lives of the millions of people who rely on us every day. www.capita.com
Media enquiries
Email: media@capita.co.uk
Capita announces significant progress against strategic priorities; transforming to an AI-led BPO; financial results in line with expectations.
Read more
Capita today announces that it has been selected to deliver the Synergy Business Process Services contract worth £370 million.
Read more
Capita, a leading AI-led UK business process outsourcer, has today announced a multi-year agreement with Snowflake, the AI Data Cloud company.
Read more
Capita plc announces its pensions business has secured a contract renewal with an existing UK client effective from Q1 2026, valued at £137 million for a total term up to 10 years.
Read more
Share