Capita announces today that its Pension Solutions business has secured a contract in the UK, valued at £37 million to deliver pensions administration services and transformational projects for the global parent company’s pension schemes in the UK. The contract will commence on 1 November 2025 and will run for a term of five years, with an option to extend for an additional year.
Capita will focus on delivering exceptional service delivery and meeting the client’s membership requirements for increased digitisation and automation, leading to improved scheme member experience and efficiencies.
Chris Clements, Managing Director of Capita Pension Solutions, said: “We are delighted to secure our partnership, supporting members to engage with their scheme and with the benefits it provides. We are aligned in our strategic goal of creating better member outcomes by cutting through complexity and offering individually tailored engagement to inform and support key pension life decisions”.
Capita will leverage its Digital Pension Solutions platform for the client, using cutting edge data insights and leveraging Microsoft Dynamics 365 to provide a hyper-personalised experience for pension scheme members.
Notes to editors:
The total IFRS 15 transaction price (order book) for the contract is £37 million over six years (including the option to extend for an additional year).
For more information, please contact:
Investor enquiries
Helen Parris
Director of Investor Relations
Email: IRteam@capita.co.uk
Stephanie Little
Deputy Head of Investor Relations
Email: IRteam@capita.co.uk
Media enquiries
Email: media@capita.co.uk
Capita and Trustmarque Ultima have signed a three-year strategic partnership to provide a broader range of technology, AI, cloud and cybersecurity services.
Read more
Capita announces the appointment of Canaccord Genuity Limited and Singer Capital Markets as Joint Corporate Brokers alongside existing Corporate Broker, RBC Capital Markets.
Read more
Capita plc has been appointed to the UK Government's G-Cloud 15 framework, strengthening its route to market for its cloud and digital services across the public sector.
Read more
Capita has secured a contract with the UK Health Security Agency for omnichannel contact centre services, supporting UKHSA and the Department of Health and Social Care.
Read more
Share