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Capita has achieved Select Partner status with Snowflake, the AI Data Cloud company, marking an important milestone in the company’s growing data and AI capabilities.
Achieving Select Partner status reflects the growing maturity of Capita’s data and AI offering, as well as the commitment of its teams to developing industry-recognised expertise. The accreditation supports Capita’s ability to deliver scalable, insight-driven solutions across both public and private sector organisations.
Capita has built its Snowflake engineering and delivery capability from the ground up - developing technical expertise, enhancing its data-led propositions, and strengthening go-to-market alignment. This investment has enabled Capita to better support clients in addressing complex data challenges and unlocking greater value from their operations, building on its wider collaboration with Snowflake to advance AI-enabled services.
This milestone also provides a strong foundation for continued collaboration with Snowflake. By combining Capita’s operational expertise with Snowflake’s AI Data Cloud, the collaboration will help organisations harness real-time data, improve decision-making, and enhance service performance.
Capita’s local government clients already see the benefits of the Snowflake contact centre analytics implementation every day. Access to consistent insights covering over 15 authorities means operational decisions can be made faster, better serving their citizens. Previously, gathering and analysing important information used to take days, and now, the operational teams can get answers in minutes.
Capita will continue to invest in its Snowflake forward deployed engineering and orchestration capability, supporting further innovation, strengthening its partner ecosystem, and helping clients embed data-driven intelligence into their operations.
Discover how we’re introducing AI to unlock greater value for public and private sector organisations:
Contact Email:
media@capita.co.uk
About Capita
Capita is a modern outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across eight countries, Capita’s colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We play an integral role in society - our work matters to the lives of the millions of people who rely on us every day.
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