Capita secures Emovis Dartford print and fulfilment contract

Capita announces that its Capita Intelligent Communications (CIC) team has secured a new contract with Emovis, a leading provider of electronic toll payment solutions, to deliver print and fulfilment services for enforcement documentation and correspondence related to the Dartford Crossing.

The contract is valued at £1.27 million for production, with additional postage services estimated at £10.5 million, contributing to a total projected revenue of £11.8 million over the initial term of 46 months.

Under the agreement, Capita will provide high-volume print and fulfilment services from its Mansfield facility, supporting Emovis’ operational requirements for the Dartford tunnel and river crossing. The deal reflects Capita’s proven track record in delivering complex, high-volume communications and its commitment to operational excellence.

Dal Mahal, Capita Public Services Capabilities Director, said: “We are delighted to extend our partnership with Emovis through this new Dartford contract. Our expertise in high-volume print and fulfilment, combined with robust governance and service delivery, ensures we can meet the client’s needs efficiently and reliably. This win reinforces our strategic focus on delivering essential citizen communication services that help our clients operate seamlessly.”

Neil Conway, Chief Executive Officer of Emovis UK, said “We have worked with Capita for a number of years, delivering high volume print and fulfilment on our behalf. The service they provide is first class and we are delighted to extend our relationship with them to the Dartford contract. Capita are a highly valued key partner to Emovis”.

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About Capita plc

Capita is a modern outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across eight countries, Capita’s 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We play an integral role in society - our work matters to the lives of the millions of people who rely on us every day.