Planning and regeneration

Supporting growth and resilience through planning and regeneration

At Capita, we help you create vibrant, thriving spaces for all to help deliver sustainable development. Since 2005 we’ve partnered with government and public sector organisations to plan, design, and deliver resilient communities that prioritise safety, sustainability, compliance, and social wellbeing.

Our multidisciplinary team of planners, designers, and regeneration experts work with you to develop innovative, tailored strategies and effective solutions to maximise operational efficiency.

Our highly skilled, multi-sector professionals blend creativity, practical expertise and in-depth knowledge to drive positive outcomes. From ensuring statutory timelines are met, to offering place-based solutions which revitalise urban spaces, we make sure you have the right technical expertise and innovation in place to elevate performance, boost productivity, and achieve enduring success.

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About us

> 130 LPAs

We’ve been the trusted partner to over 130 local planning authorities since 2005

Proven ability

We’ve evidenced that we can reduce backlogs, improve performance and meet statutory regulations

Expert teams

Our scalable, expert teams deliver high-quality cost-effective planning services.

Strategic support at every stage of your journey

Our end-to-end planning and regeneration services offer comprehensive support, working in partnership to build capability and confidence, deliver resilient services, better performance and the capacity to focus on consistent, policy-aligned decision making.

The challenge: Planning teams are under sustained pressure from rising demand, skills shortages and statutory timescales.

Our solution: Capita offers experienced planners, proven operating models and scalable capacity to help you provide continuity of service and strong performance to maintain quality, consistency, and customer confidence.

The challenge: The need for your teams to balance long-term resilience with the day-to-day delivery of services.

Our solution: With a long-standing track record of public sector experience and business processes, we help you manage peaks in demand, close skills gaps and build internal capacity. Through tools, training and hands-on support, we enable your teams to adapt and thrive in a fast-changing landscape, delivering consistent, high-quality results every single day.

Case study

Transforming Trafford through digital design codes and master planning

Discover how innovative planning solutions are helping local authorities drive sustainable growth and reshape communities.

Learn more

Our planning services

From householder applications through to major strategic schemes, we provide end-to-end support that strengthens decision-making and improves throughput.

full application management (householder to major strategic schemes)
consistent, policy-aligned decision-making
Planning Performance Agreements (PPAs)
Development Consent Orders (DCOs) and Nationally Significant Infrastructure Projects (NSIPs).

We deploy dedicated recovery teams to rapidly clear outstanding applications, stabilise caseloads and re-establish control of performance.

Fast, accurate validation and registration keeps applications moving, reduces avoidable delays and improves customer experience.

Our specialists provide expert input on planning appeals including written representations, hearings and public inquiries on behalf of local planning authorities.

We can provide flexible support at any stage of the Plan process, from preparation of supporting evidence to policy development and examination support.

Urban planners collaborating around maps and growth strategy documents

We can help review current processes as well as providing dedicated support to manage developer contribution collection and reporting.

Modern housing development alongside community infrastructure such as schools, roads, or parks.

We provide the following services to help local authorities with digital transformation, including incorporating AI tools:

workflow optimisation, automation, and performance tracking
data-driven improvements in speed and service quality.

Planning officers using modern digital tools and analytics dashboards

We provide expert planning advice and specialist resources to support developers, local authorities and public sector organisations across a wide range of planning challenges, including: