Enhancing diversity to create better outcomes for our clients and customers

We are committed to increase our focus on diversity, inclusion and wellbeing.
Young asian woman

Building inclusive workplaces

Diversity correlates with both a company’s profitability and creates value. However, at the current rate of progress, gender parity will not be attained for 99.5 years.

We want to create a workforce that reflects the diversity of the communities we serve, and a working environment in which no one feels excluded.

Our approach to inclusion and wellbeing

We listened to the experiences of our colleagues in relation to inclusion and wellbeing at Capita through a companywide survey and a series of focus groups.

Using these insights, we developed our strategy to create a diverse and  inclusive workplace.

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Our related news

Responsible business
10/08/2020
3 minutes
Ismail Amla, Chief Growth officer for Capita, shares our next stage of action around racism and anti black behaviour.

Responsible business
03/07/2020
3 mins read
There is no debate about racism. It knows no boundaries, and it is present in every country, society and workplace, including our own.

Responsible business
09/06/2020
2 mins read
While many of us are coming to terms with a ‘new norm’, we remain committed to creating a workforce that reflects the diversity of the communities we serve, and a working environment where everyone’s views matter and no one feels excluded.
Read more

Our responsible business strategy

01

Operating responsibly

Our approach to governance, business ethics, supplier management, client relations and health and safety.

Learn more
02

Digital inclusion

We will enable better digital access by equipping people in our communities with the digital skills required for today’s world.

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03

Youth skills and jobs

We will drive greater social mobility by empowering young people in the communities we serve to progress into the world of work.

Learn more