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About us

Capita is an outsourcer, working across eight countries to take on the complex, time-consuming tasks that our customers find challenging, to make them more efficient, intuitive and reliable.

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Meet our leadership team

Meet our leadership team

Meet our Board of Directors and Executive Team who guide our strategy and keep the business moving forward.

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Investors

Here you’ll find key resources for would-be investors, current shareholders and analysts, including full year and half year results, annual reports, shareholder information, our share price centre and more.

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Financial results and reports

Financial results and reports

Catch up on our latest full and half-year financial information.

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Careers

Some 34,000 colleagues make up Capita, transforming essential services for millions of people.  Informed by data and powered with generative and agentic AI, we all share the same drive to do more for our clients and achieve more for our business.

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Join the team

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Our work crosses a huge variety of sectors, providing a range of career opportunities you won’t often see elsewhere.

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Capita is a business process outsourcing provider with local knowledge, and a global perspective, to enable our clients to compete, transform and thrive. Our customer experience division, Capita Experience, serves many of the company’s international and domestic big brand names across Ireland.

We are driven by our purpose: to create better outcomes for our employees, clients and their customers.

Every day, Capita Experience helps millions of people by delivering innovative solutions that transform and simplify the connections between businesses and their customers. Propelled by market dynamics, our clients look to us as their preferred Customer Experience partner to provide a transformational customer experience that is driven by data, enabled by technology, and powered by our people.

Our solutions in Ireland

In Ireland, we have an extensive portfolio of front and back-office services (both on-, off- and nearshore) applied across the utilities, telecommunications, retail, financial services, and government sectors. Our team offers flexible and innovative solutions for:

End-to-end customer management

End-to-end customer management

Exceptional customer experiences lie at the heart of every successful organisation. Transform your customers’ journey across all channels with unparalleled expertise.

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Sales

Sales

We make finding and keeping your customers much easier. Increase your income with lead generation and customer retention initiatives.

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Value-driven collections

Value-driven collections

The collections service focuses on supporting the clients’ customers in managing their financial challenges with a trusted partner.

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Get in touch

Complete the form below to hear more about our services and how we can help you create exceptional customer experience for your business.

Head Office in Ireland

Capita
West Cork Business & Technology Park,
Clonakilty, Co. Cork,
P85 YH98

 

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