Capita in Germany

We know that many of our employees get a lot done when they work from home. They stay focused and productive, come up with great ideas, and can take the time they need to tackle more complex tasks without interruptions. And beyond work, working from home can sometimes make it easier to manage your personal life—because it helps you save precious time.

That’s why we offer the option to work from home—in many teams and at many locations. Of course, always within reason and in situations where it makes sense. Because what works well for you usually works well for your work too—and ultimately, for us as a company.

To work with us, you first need to be able to get to us. All our locations are easy to reach by bus or train – whether you're coming from the city centre, the surrounding area, or relying on regional train services. As convenient as public transport is, daily tickets can add up. That’s why we offer a subsidised Deutschland Ticket.

When you join us, pretty much everything will feel new at first. To make the transition easier, we support you with a structured and professional onboarding process. We’ve developed training and onboarding programmes that help you settle in quickly and confidently.

Did we mention that Capita is one of the biggest communications service providers in Europe? It might even be the largest employer in your town. That means there are plenty of opportunities waiting for you.

So go for it — build your career! Grow your skills and let us support you along the way. Everyone here has the same chances to progress. You can move to different departments, explore new locations, or take on new types of work. You could also step into more responsibility, for example as project support or a team leader. We’re here to help you develop.

Our Capita Plus programme brings together everything we offer to help our colleagues grow and enjoy extra benefits—on top of your salary. Alongside tax‑free allowances for night, Sunday and public‑holiday shifts, and support for team events, one of the biggest highlights is our benefits programme. Based on transparent criteria, we partner with Belonio to provide monthly, tax‑free vouchers worth up to €44 from a wide range of well‑known retailers.

Did you know that things like vitamins, staying active, good posture, and a few other habits are really important for your wellbeing at work? We offer a workplace health programme with lots of helpful activities, tips, and ideas to help you stay fit. Our company doctor is also regularly available if you need support. And even if you already take good care of yourself—eating well, exercising, or just generally staying healthy—you’ll probably still pick up a useful insight or two from our experts.

Everyone gets sick sometimes. Some people are ill more often or for longer periods — and when that happens, we won’t leave you on your own. To support your recovery or help prevent repeated absences, we offer occupational reintegration management.

We look at a range of options to make it easier for you to get well and stay well — for example, rehabilitation measures, workplace support, or adjusting your working hours. Of course, this doesn’t apply if you’re just off for a couple of days with a cold. But if you’re regularly unwell, we’re here to help.

When you work with us, you’re covered by health insurance—just like in any other job. But some things you might need for your day‑to‑day work aren’t always covered by insurers. For example, if you already wear glasses but also need a separate pair for screen work, we’ll cover those completely.  If you have any issues with your arms, hands or shoulders, we’ll provide ergonomic equipment to help—things like ergonomic mice and keyboards or monitor risers. In other situations, we can offer a financial contribution to help cover the cost, so you’re not paying for everything yourself.