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When BBC TV Licensing had to communicate with over four million new customers we helped them to process incoming mail and payments in a scalable environment.
The world is changing, faster and perhaps more fundamentally than anyone could have imagined less than 12 short months ago.
We worked with the Metropolitan Police using our electronic monitoring services to track and locate people suspected of breaching their conditions of release.
Gamification learning that creates an engaging and accessible way to educate learners by presenting the key takeaways in a memorable format.
Capita are supporting with the roll-out of Alcohol Monitoring - a new form of electronic tagging to rehabilitate people who’ve committed alcohol-driven crimes.
When a health client started the migration of their complex payments systems, they began to see discrepancies of £6m a month.
The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.
We’re working with The Co-operative Bank to create a better customer journey for its customers and mortgage brokers, by living by our shared values and goals and implementing a programme of change and development with customers’ needs at the core.
We’re helping a European manufacturer to transform its indirect procurement, drive operational and cost efficiencies, saving more than 7% of indirect spend so far, and to provide its employees with better operational insights and information.
When a leading UK and international insurer needed help managing customer services they turned to us to benefit from our 30 years’ experience of outsourcing and managing call-centres for some of the world’s leading companies.