Ricky Alfred, Capita Customer Management’s Head of Responsible Business, reflects on the need to support vulnerable customers - and how organisations, customer service agents and Capita can all make a difference.

Jack Parsons is a 25 year old, award-winning digital entrepreneur and CEO of The Youth Group which is building a meaningful group of youth-first solutions, products, and services to create action and jobs for young people.

We examine the insights of a probation officer who wore an electronic monitoring tag for a week to test rehabilitation and behavioural change success

There is no doubt that we’re going through one of the toughest periods in living memory, for individuals, for organisations and for the sectors and industries they work in.

Insights into proven strategies which can empower councils to navigate and shape the future of adult social care.

The journey for police forces to achieving GDPR compliance and avoiding Information Commissioner's Office investigation, fines, and reputational damage.

The opportunity for police forces to move to an intelligent and compliant information management system where all data can be stored and accessed in one place.