How can levelling-up be truly achieved when there’s still a large gap between those who are digitally included and those in our communities who are not?

For the NHS, delivering quality services in well-maintained, secure environments is integral for the safety and comfort of patients.

Tackling a challenge on the scale of the global climate emergency will require collective action and for every part of society – from governments, to businesses, organisations and citizens – to come together, galvanised by the one, common goal of reaching Net Zero.

In my previous article I looked at the many types of fraud that government grant makers need to identify and take steps to prevent.

For the past five years the number of homeless people in the UK has been rising, with Crisis estimating that up to 200,000 families and individuals are now experiencing the most severe forms of homelessness, including rough sleeping.

The great reset of the pandemic has the potential to launch the UK’s productivity back on course, following record low levels in 2019 – but the key to unlocking post-pandemic productivity not only lies in further and greater technology adoption, but also in reskilling.

Grants are an important tool for central and local government to support citizens and businesses, and improve lives, the economy and society.

It doesn’t seem too long ago that the introduction of interactive voice response (IVR) received a rocky reception with many customers citing that they preferred to speak to a ‘real human’.

We look at public sector digital transformation projects delivered during the pandemic such as the UK Health and Security Agency (UKHSA) Test and Trace programme.

Dealing with multiple emergencies, and a funding crisis with nothing but challenging times ahead, local government needs reform more than ever.