Automation will transform most jobs in the insurance sector over the next decade.

In the first two parts of our blog series on building a sustainable workplace, we explored how IT will enable change and considered what sustainable workplaces might look like.

The UK officially became a third country on 1st January 2021 after years of negotiations. This means we’re separate from the European Union (EU) and its economic structures.

The Institute of Customer Services has published their bi-annual survey and there was a particular figure that stood out. 14.6% of customers have experienced a problem.

While the pandemic has certainly shifted the skills landscape in a multitude of ways, the types of skills we expect to see in demand remain the same.

According to the Office for National Statistics, in 2019 the financial services sector contributed £132 billion to the UK economy, representing almost 7% of total economic output.

Being in a good place mentally and physically is vital to being able to do your best work: people are unlikely to be productive if they’re worrying about their finances or feeling stressed and unhappy or dealing with a physical condition unsupported.

There is a multitude of research that shows that people want to work for companies that can demonstrate a strong learning and development ethos.

Good mental health and wellbeing mean different things to different people, and at Capita we want to make sure our employees have the support they need to figure out what it means to them.

As a market leader in debt management, we are witnessing first-hand the devastating financial impact Covid-19 is having on the personal finances of so many people.