Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.

Obrizum Group has announced today its partnership with Capita, as it targets a major overhaul of the corporate learning and development market in 2021.

Capita has been certified as a partner of Blue Prism, a leading robotic process automation software company.

Capita IT Services has been awarded authorised device reseller (ADR) partner status from Microsoft for the next generation collaboration device, the Microsoft Surface Hub.

Capita joins forces with Filtered to scale content intelligence and smart skill building for employees

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.