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Our vast range of customer services for local authorities includes general enquiries, council switchboards, advice lines, complaints handling & one-stop-shops.

Service

Helping consumer electronics adapt to changing business models, whilst building customer loyalty and meeting consumer expectations with analytics and AI.

Service

With our flexible, expert customer service teams, we're supporting clients through their busiest times of the year, with extra resourcing, thorough planning, insight and smart technology.

Service

We provide contact centre solutions for some of the biggest companies in the UK, from running entire contact centres to supporting existing teams at peak times

Service

Deliver a seamless, consistent and personalised customer experience by offering communications via your customers’ channel of choice.

Service

From general ledger, accounts payable & invoice approval, to e-procurement, budgeting & forecasting, our software helps you digitise processes & realise savings.

Service

Why should we care about productivity in the public sector? Of course, productivity can raise efficiency, lower prices and make it possible to do more with less.

Insight

We scanned 55.2 million pages (350,000 files) of patient notes for Aintree University Hospital NHS Foundation Trust to help rationalise space and resources.

Case study

We’re providing police forces with modern, compliant information management solutions to improve efficiency and data management, and increase operational performance.

Service

We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.

Service

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