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The technology for a connected country is here. In fact, we’re already putting it to work across Scotland – in healthcare, education, local authorities and beyond. Watch the video to see how Capita is accelerating Scotland’s digital and climate ambitions to make a real difference to people’s lives.

Service

We’re partnering with government to discover opportunities that realise better outcomes for citizens, businesses and communities. With expertise in private and public sectors.

Service

We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.

Service

Our team of digital customer management experts is helping local authorities shift customer interaction to more cost-effective, self-serve channels.

Service

We help local authorities deliver end-to-end digital services that transform citizen experience and save resources both in customer service and the back office.

Service

Our data driven insights are helping local authorities understand and predict behaviour to drive improvements to citizen experience and service delivery.

Service

Transforming public services through dependable technology solutions and consistent service excellence.

Service

Agentic AI technology can transform complex processes and help the civil service deliver a higher quality human service to citizens. At Capita we’re testing use cases to lead the way forward.

Insight

Our clients trust us to help them use this data and insight to transform their businesses. Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective digital solutions.

Service

We’re providing police forces with modern, compliant information management solutions to improve efficiency and data management, and increase operational performance.

Service

Our latest insights