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Our innovative predictive analysis tool uses Artificial Intelligence (AI) and neuroscientific techniques to optimise content across digital and physical channels.
We transform environments to fuel organisational growth, cutting costs, minimising your environmental impact and enabling secure, smarter working.
Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars
Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.
A popular online brokerage prided itself on building a customer experience that made trading stocks as easy as swiping right or left to purchase a book online.
In the next episode of our podcast series on the theme of the great opportunity our focus is on data and AI, and its application in the justice system.
While Covid has put the brakes on a lot of things – normal schooling, visiting family and friends, holidays and music festivals, commuting and meetings in the office, it has enabled and accelerated the uptake and development of a number of other trends.
Critical infrastructure in the UK has been severely tested by the current pandemic. As life changed in an instant for many our service industries had to respond.
We’re transforming how roadworks are managed across the North East by supporting 11 local authorities to implement road activity permit schemes, reducing disruption to people’s journeys.
Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.
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