Over the past two years, Covid-19 has been a massive burden for us all for a multitude of reasons. But it’s only now that we’re truly dealing with the shock that the pandemic has caused to the world economy and the harsh financial reality that we face.

Library software experts Micro Librarian Systems (MLS) and award-winning librarian Adam Lancaster, have created a unique online tool to help provide schools with a clear picture of what motivates young readers.

Capita has announced the launch of Literacy 360, a new software-based questionnaire that schools can use to measure and monitor each child’s attitude towards reading.

Thousands of young people from all backgrounds across the UK are to get the chance to study and work abroad thanks to flagship government scheme.

Using innovative data and insight software, we can spot the signs of customers falling into debt, provide earlier intervention support and try and prevent it from happening at all.

Capita, the Education Authority (EA) and C2K have published a book - Too Much, Too Young, featuring 8 stories written by leading Irish children's authors.

Capita has launched Attendance Collection Tool (ACT), a cloud-based software solution, to help local education authorities (LEA) in the UK monitor school attendance of vulnerable children and provide appropriate support where required.

Capita has launched new software to assist local authorities with meeting their statutory requirement to provide a Personal Education Plan (PEP) for every looked-after child in the UK.

Getting through to someone who can help is causing financial services customers the most frustration, according to the latest Institute of Customer Service report.

Our paper considers the importance of balancing customer-company effort for retention: every interaction must be easy so customers are more likely to return.