Our automation solutions range from task mining and process re-engineering to unattended robotic process automation, and include advanced AI-enabled automation.

The technology for a connected country is here. In fact, we’re already putting it to work across Scotland – in healthcare, education, local authorities and beyond. Watch the video to see how Capita is accelerating Scotland’s digital and climate ambitions to make a real difference to people’s lives.

We’re helping our clients work smarter, improve operational performance and enhance customer experience by introducing software robots to undertake high-volume, repetitive processes.

We're helping our clients achieve better customer experience through our range of automation technologies.

Our clients trust us to help them use this data and insight to transform their businesses. Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective digital solutions.

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector

Smart digital and software solutions transform how organisations operate, drive down costs and provide better customer experiences and outcomes.

Capita has been certified as a partner of Blue Prism, a leading robotic process automation software company.

We provide specialist support services to over 3,000 schools and academies, and provide intuitive software to over 100 UK local education authorities.