Capita has entered a partnership with UiPath, the world’s leading Robotic Process Automation (RPA) software provider. UiPath will support Capita as it strengthens its digital capabilities.

Capita announces it has secured an extension to its contract with Barnet Council to continue to deliver back-office services for the borough’s citizens.

Capita has been certified as a partner of Blue Prism, a leading robotic process automation software company.

Anglia Revenues Partnership (ARP), which collects council tax and delivers housing benefit for seven local authorities across East Anglia, has been announced as the latest customer to sign up to Capita Software Services’ new automation software.

Capita has added an automation function to its benefits software, helping councils reduce claim processing times to less than two minutes - 20 times quicker than processing the same form manually.

Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.

Capita is helping organisations to improve their resilience though initiatives that build capacity and agility in technology, security, customer management and people aspects.

In 2017, a key London authority commissioned Capita’s customer service team to deliver out of hours customer service support to its citizens.

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

Paul Key, Group Chief Information Security Officer at Capita, shares five key building blocks that can reduce the impact of cyber-crime on your organisation.