We’ll make sure your citizens get the help they need when phoning your council, housing association or other public service outside of normal working hours.

We’re the country’s leading provider of housing benefits support services, supporting 100+ UK local authorities and paying £1bn in housing benefits every year

We're helping local authorities administer, collect and recover council tax and business rates, maximising revenue to invest into local services.

We support housing associations and other social landlords to focus on identifying and preventing customers getting into debt – and supporting those who do.

Our fully-managed service quickly identifies residents no longer eligible for single person discounts on council tax, removing the burden from local authority teams.

In this report, you'll learn how to adopt visionary, collaborative, and creative approaches to transform your properties from cost centres into revenue generators.

From delivering services to collect, maximise and distribute revenue, to providing the latest software and automation for in-house teams, we help transform operations.

Our top five take-aways from the DCN annual conference for how councils can leverage AI to support public services without losing the human touch.

From general ledger, accounts payable & invoice approval, to e-procurement, budgeting & forecasting, our software helps you digitise processes & realise savings.

Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector