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From our procurement diagnostic service & business case development, to strategic planning and contract reviews, we identify savings opportunities.

Service

Using innovative data and insight software, we can spot the signs of customers falling into debt, provide earlier intervention support and try and prevent it from happening at all.

Service

Thought leadership articles and webinars to help mortgage providers so they can support mortgage customers during some of their most important life moments.

Service

As a trusted technology and support partner, we’re delivering first-choice software licensing, services, products and support for our customers. By joining forces with the market-leading technology providers, as well as innovative start-ups, we ensure you have easy access to the software and services you need, at a price that reflects our scale.

Service

Our procurement delivery services include de-risked savings delivery, data analytics, contract & supplier relationship management, & resource augmentation.

Service

Our procurement transformation programmes are designed to put you in the right position to reduce costs and improve the value you derive from suppliers.

Service

Getting through to someone who can help is causing financial services customers the most frustration, according to the latest Institute of Customer Service report.

Insight

Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

Video

Capita’s white paper explores how focusing on empathy, kindness and sincerity will equip organisations to help their most vulnerable customers.

Insight

Our tailor-made solutions include strategic advisory services, accelerated tactical programmes and fully managed procurement services.

Service

Our latest insights