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Artificial intelligence
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Conversational AI is your first line of enquiry during disruptive events, delivering critical information to customers and easing the load from contact centres

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We apply our deep heritage in customer experience and multi-industry expertise with our drive for innovation so your customers feel great about every touchpoint with you.

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Our data analytics services sort through vast amounts of information to help companies boost brand loyalty, improve organisational structures and increase sales.

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Our collaboration tools help you improve productivity and customer experience, reduce costs and achieve a ‘work anywhere’ culture.

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Our solution is a quick, cost-effective, and sustainable way to print, post and email customer communications from any location, through the touch of a button.

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Software and specialist support services to help LEAs, schools and academies to run more efficiently and deliver better outcomes for children and young people.

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From HR training to administrative services and expert HR advice, we’re supporting schools and academies to raise standards and deliver better outcomes.

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We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.

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Our team of digital customer management experts is helping local authorities shift customer interaction to more cost-effective, self-serve channels.

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Our vast range of customer services for local authorities includes general enquiries, council switchboards, advice lines, complaints handling & one-stop-shops.

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