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Our team of digital customer management experts is helping local authorities shift customer interaction to more cost-effective, self-serve channels.
We're helping the UK Government to transform public sector services, deliver better experiences for citizens and make a positive impact on society.
We're providing services and software solutions that improve outcomes and save money, so councils can focus on what matters in their communities.
February saw the first of three scheduled ‘innovation open days’ in 2019. Guests from up and down the country attended, representing many of the UK’s top brands, from multiple industry sectors.
Our services include document management, mailings and digital mailroom scanning, storage and retrieval as well as full-service digital multichannel solutions.
Capita has secured a £5.9m four-year contract with Bolton at Home, to deliver IT services to support the Greater Manchester housing association in providing best-in-class service to its customers.
Conversational AI is your first line of enquiry during disruptive events, delivering critical information to customers and easing the load from contact centres
We provided an electronic document management solution for proofs of delivery (PODs) for a wholesale food service which could be accessed by authorised users at any time.
Software and specialist support services to help LEAs, schools and academies to run more efficiently and deliver better outcomes for children and young people.
From HR training to administrative services and expert HR advice, we’re supporting schools and academies to raise standards and deliver better outcomes.