Software enabling local authorities to automate the assessment of new claims and updates 24/7, reducing the amount of manual processing and checking.

We’re the country’s leading provider of housing benefits support services, supporting 100+ UK local authorities and paying £1bn in housing benefits every year

Our fully-managed service quickly identifies residents no longer eligible for single person discounts on council tax, removing the burden from local authority teams.

From our gas safety inspectors to experienced customer service agents and the latest technology, we support the highest levels of public safety including the Gas Safe Register.

We use analytics to help you understand customer behaviours and unmet needs, supporting you to put people and processes in place to exceed expectations.

Each year, our programmes positively impact the lives of hundreds of thousands of people by enabling access to vital Government support.

Our completely automated and engaging sales experience positions your retail business for growth with only minimal effort from you and your customers.

Delivering better outcomes in justice and policing means balancing the need to reduce crime and protect the vulnerable whilst keeping vital services running as efficiently and effectively as possible.

The distribution of grants is an effective instrument for improving and steering economic, social and health outcomes in the UK.

From delivering services to collect, maximise and distribute revenue, to providing the latest software and automation for in-house teams, we help transform operations.