We use analytics to help you understand customer behaviours and unmet needs, supporting you to put people and processes in place to exceed expectations.

From introducing automation to applying analytics to predict customer behaviour, we’re transforming telecoms, media and tech businesses from the inside out.

From pensions administration and consultancy, to the latest technology and engagement techniques, we help ensure sustainable investments.

Helping consumer electronics adapt to changing business models, whilst building customer loyalty and meeting consumer expectations with analytics and AI.

At the heart of the travel and hospitality industry is great customer experience.

We help telecoms clients to create frictionless, personalised customer experiences, upskilling teams and transforming operations for a new digital society.

Our completely automated and engaging sales experience positions your retail business for growth with only minimal effort from you and your customers.

Thought leadership articles and webinars to help mortgage providers so they can support mortgage customers during some of their most important life moments.

It’s become a cliché but the Covid-19 storm has not found us all in the same boat. The impact on income, on employment, even on the chances of contracting the virus and recovering, is hugely influenced by three factors – ethnicity, gender and poverty.

We’re committed to being a purpose-led responsible business – in how we operate, serve society, respect our people and the environment, and deliver improving returns to our investors.