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Automation
Customer experience
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We’re empowering local government councils to provide accessible and reliable benefits and funding advice to citizens while easing the strain on their teams.

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We help local authorities deliver end-to-end digital services that transform citizen experience and save resources both in customer service and the back office.

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Our data driven insights are helping local authorities understand and predict behaviour to drive improvements to citizen experience and service delivery.

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We use analytics to help you understand customer behaviours and unmet needs, supporting you to put people and processes in place to exceed expectations.

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Our FCA-regulated team provides short-, medium- and long-term actuarial resource, and an ongoing outsourced service for insurance and pensions providers.

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Enhance the experience of your customers as you help them build their futures whilst leveraging the latest digital channels to drive business efficiency.

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From introducing automation to applying analytics to predict customer behaviour, we’re transforming telecoms, media and tech businesses from the inside out.

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Our people and technology are helping local authorities to give people fast, easy access to employment, housing, funding, community spaces and social services.

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Our comprehensive tracing solution ensures customer data accuracy and supports you with Financial Conduct Authority (FCA) compliance.

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We help financial services clients in retail banking, pensions, payments and mortgages transform customer experience in a complex, highly-regulated industry.

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